Lakemp Posted September 23, 2018 Share Posted September 23, 2018 I am running CCLeaner 1.15.507 Professional CCleaner and a window keeps popping up telling me that Update 1.O is available with buttons to update or cancel. Clicking on the update button appears to do nothing and then another window pops up in the background saying the update was successful. However, each time CCleaner is opened, the same update window pops up, see screen shot below. Is this a valid update for CCleaner or a virus of some sort? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 23, 2018 Moderators Share Posted September 23, 2018 We're pretty low on Mac users who might help you, but, since you have professional version you should contact the developers directly at https://piriform.zendesk.com/hc/en-us/requests/new ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Lakemp Posted September 24, 2018 Author Share Posted September 24, 2018 Thanks!! Link to comment Share on other sites More sharing options...
Skip C Posted September 25, 2018 Share Posted September 25, 2018 I ran into the same issue, I already contacted support regarding this and other issues with this update. dialog boxes not going away when you tick do not show message again. And the program asking for your password twice. Link to comment Share on other sites More sharing options...
wickerberry Posted September 26, 2018 Share Posted September 26, 2018 The Mac version of ccleaner has bugs and Piriform has shown no interest to address or provide any level of support for this product. Charging money for the Mac version is a fraud. Link to comment Share on other sites More sharing options...
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