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[SOLVED] Misterious DMP files in the main folder of CCleaner


Javinene86

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Hi all

I found a lot of suspicious files in the main installation folder of mi CClenaer.

It has .dmp extension and a large alphanumerical name.

I dont know what are those files, what does, or if it can be deleted or not. I show you a image with the files, there are more

24ezxx0.png

Can someone explain me what are those files?

Thanks a lot.

 

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  • Moderators

and after that, they are save to delete.

what version of CC and Windows do you have?

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Hi.
In fact, that's what I was afraid of, some bug report file or similar.
Excuse me for this, but I have deleted all those files and currently I do not have any, so when I have more I will attach them to this thread.

My operating system is Windws 7 Ultimate SP1 x64 with all the updates so far. I am using the latest version of CCleaner, 5.46.

Thank you so much for everything.

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1 hour ago, hazelnut said:

What security software do you use?

If you run Reliability Monitor (start..run in Windows) it should give you some idea of why CC crashed

Hi hazelnut

My security solution is Malwarebytes antimalware 3.5.1.2522 with Ccleaner 5.46

Where can i launch the Reliability Monitor???

Thanks a lot

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Press the Windows Start Button and type Reliability into the Search box.

You should then be able to click on the Reliability History that it comes up with.

Wait for it to load and investigate it.

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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  • 2 weeks later...

Hi all again.

With the last version of CClenaer 5.47, i have not seen again those misterious .dmp files in my default instalation folder.

Now , the main folder just have the normal instalation files of CCleaner and it works perfectly.

Thanks again to all buddies for the help and to out great CCleaner Support team ;)

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