Skylar Posted August 31, 2018 Share Posted August 31, 2018 Last week I ran the Free program. It asked me to enter a credit card. Within less than 1 hour, I saw CC Cleaner was not the answer. I took my computer into a repair shop. It was the Operating System. I tried to reach CC Cleaner w/out success. Just need to confirm there will be no charge to my credit card. I wish to dispute it if there is any charge. Thank you kindly. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 31, 2018 Moderators Share Posted August 31, 2018 You must take this up directly with Piriform https://support.piriform.com/hc/en-us/requests/new Where did you download CCleaner from by the way? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Admin Laurence CCleaner Posted August 31, 2018 Admin Share Posted August 31, 2018 Hi Skylar, If you email us at support@ccleaner.com we will be able to investigate this for you. If you don't get a response please reply here so I can look investigate further. Link to comment Share on other sites More sharing options...
Skylar Posted August 31, 2018 Author Share Posted August 31, 2018 Thank you very much. I am email this immediately. Have a great day! Carolyn Link to comment Share on other sites More sharing options...
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