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v5.44.6575 not cleaning on startup


alanbo

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Windows 10 Pro 64 bit v. 1803 including all current updates

&

Windows Home 64 bit 1803 including all current updates

CCleaner v5.44.6575 64 bit free version

Since upgrading to v.44.6575 CCleaner does not clean on startup, even though that option is selected in Options/Settings. The CCleaner icon in the taskbar says "CCleaner (Cleaning...)" but does not show a percentage like previous versions. When opened CCleaner is not cleaning, so the taskbar icon never reverts to "CCleaner monitoring is active" after cleaning.

When reverting to v.5.43.6522 it behaves as it should - cleaning on startup, correct taskbar icon messages.

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  • 1 month later...

Absolutely same problem here -

Tested on 2 ASUS Laptop with:

Windows 10 Pro 64 bit v. 1803 including all current updates
CCleaner v5.44.6575 64 bit free version.

When my laptop starting up - in tray icon I see for a few seconds the icon of CCleaner and after that its gone.

When I check manualy after that - I see many files for cleanup -
So I confirm - CCleaner v5.44.6575 not delete them at startup.

 

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Wasn’t that one of the issues with v5.44 and we were telling users to go back to an earlier version???

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Hello,

Using Windows 10 Professional build 17744 (Insider preview, slow ring) and CCleaner free edition 5.46.6652.

I have the same problem: CCleaner is set to clean on startup, but doesn't actually do anything. Every other function appears to work well.

Great program!

"Do not mock the crocodile until you've finished crossing the river" (African proverb)

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Do  you have skipuac enabled in ccleaner preferences?

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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3 hours ago, Nergal said:

Do  you have skipuac enabled in ccleaner preferences?

Yes I do. It's been enabled ever since that setting became available.

"Do not mock the crocodile until you've finished crossing the river" (African proverb)

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1 hour ago, Ben Piriform said:

@PierreS @PVasileff @alanbo

Are you able to provide some further information to help with our investigation. For example what anti virus solution are you using?

I'm using Windows Defender, the built-in anti-malware protection. No other resident protection. If you need more specific info, don't hesitate to ask.

"Do not mock the crocodile until you've finished crossing the river" (African proverb)

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Windows 10 Pro 64 bit v. 1803 including all current updates

&

Windows Home 64 bit 1803 including all current updates

now upgraded to CCleaner v5.46.6652 64 bit free version but still the same problem

Comodo Internet Security Essentials free version 10.2.0.6256

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18 hours ago, PierreS said:

 

I'm using Windows Defender, the built-in anti-malware protection. No other resident protection. If you need more specific info, don't hesitate to ask.

@Ben Piriform I just sent a crash report. I used the same email address as here so you can identify me.

"Do not mock the crocodile until you've finished crossing the river" (African proverb)

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39 minutes ago, Ben Piriform said:

@PierreS was the crash in relation to this startup issue?

I assume so, it occurred just as I was logging on to my computer, and CCleaner is set to clean at startup…

"Do not mock the crocodile until you've finished crossing the river" (African proverb)

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  • 2 weeks later...

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