Dries Bessels Posted June 15, 2018 Share Posted June 15, 2018 CrapCleaner hs been working fine for a long time but in the last few days (and with the last version) when cleaning the PC it sits there for a moment and then crashes. I removed and reinstalled it a few times which makes no difference. The eventviewer does not show any reason for this either. Is there any logfile or suchlike somewhere which I could consult? thanks! Dries Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 15, 2018 Moderators Share Posted June 15, 2018 What security software do you use? (eg Kaspersky, Malwarebytes) Also see here https://forum.piriform.com/topic/52058-ccleaner-v543-close-on-clean-work-around/ Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Dries Bessels Posted June 15, 2018 Author Share Posted June 15, 2018 I am using Kasperski but have been doing so for quite some time. Besides, it is not during registry cleaning that it crashes. Registry cleaning works fine, it is regular cleaning that fails. thanks! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 15, 2018 Moderators Share Posted June 15, 2018 Have you tried the fix in the link I posted? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Dries Bessels Posted June 15, 2018 Author Share Posted June 15, 2018 Yep, tried it and it solved it, thanks!!! Link to comment Share on other sites More sharing options...
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