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Run Cleaner not working?


sprint

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I have the latest free update.

However, after analysing on clicking the Run Cleaner CCleaner just closes and does not clean.

Have reinstalled but still the same problem. What is causing this and is there a solution?

 

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do you run Windows Home Server, Kaspersky or MalwareBytes Premium?

what is your OS and actual version of CC?
there is more than one issue with v5.43 and many users are simply reverting to previous versions until the next release.
older versions can be found on FileHippo; https://filehippo.com/download_ccleaner/history/

personally, I've left mine on v5.40

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Thanks for the reply.

Yes I am using Kaspersky, have been for many years and the CC version was 5.43.

Have gone back to 5.40 and I can now run the cleaner, so clearly a problem with CC 5.43.

Will leave it on that version for a while.

Many thanks for the help and link to the earlier versions.

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some Kaspersky users reported that either fresh installing or updating to their latest manually (v19?) allowed them to run CC v5.43.

but yeah, with the dogs breakfast that is v5.43, there's plenty of ticked off users and many have reverted until a stable version is released.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Windows 10 x64 Pro on ASUS Maximus VIII Extreme motherboard, i7-6700k CPU,H220 X2 Liquid Cooler, 64 gbyte RipJaws DDR4 3200 RAM, Samsung 970 Pro NVMe M.2 500 gbyte SSD + Samsung 850 Pro 512 gbyte SSD, EVGA RTX 3060 Titan graphics card (Home Built System);  Windows 11x64 Pro on 512 gigabyte Dell XPS 15 2-in-1 Laptop/tablet and Dell XPS 8940 PC.  ASUS RT-AC88U router, 14 tbyte WD My Cloud PR2100 NAS Server, 200 Mbps cable Internet, MS Edge Chromium, MS Office 2021 (Local), Casper 11, DisplayFusion (3 Flat Panel Displays per system):   Latest Bitdefender Internet Security, Quicken, Weather Watcher Live, ThumbsPlus 10, Sticky Password 8, WD Smartware, CyberLink PowerDVD23, MSI AfterBurner, Rainmeter, 8GadgetPack, and many more.

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Same issue , have always used for many yrs always  updated CCleaner , Latest ver 5.43 analysis system , then will not respond to RUN .

I Do use Malwarebytes Pro and the current  ver of Kasperky .Never experienced these issues previously .

Even tried to use previous versions of CCleaner as a resort to fix . What the hell !! now these older ver are not performing .

This is what you get when a long trusted software designer is taken over or purchased by another Group.???????

Edited by PTDDS
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what version did you revert to?

v5.40 and 5.41 seem to be 'stable'.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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