sprint Posted June 12, 2018 Share Posted June 12, 2018 I have the latest free update. However, after analysing on clicking the Run Cleaner CCleaner just closes and does not clean. Have reinstalled but still the same problem. What is causing this and is there a solution? Link to comment Share on other sites More sharing options...
Moderators mta Posted June 12, 2018 Moderators Share Posted June 12, 2018 do you run Windows Home Server, Kaspersky or MalwareBytes Premium? what is your OS and actual version of CC? there is more than one issue with v5.43 and many users are simply reverting to previous versions until the next release. older versions can be found on FileHippo; https://filehippo.com/download_ccleaner/history/ personally, I've left mine on v5.40 Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
sprint Posted June 12, 2018 Author Share Posted June 12, 2018 Thanks for the reply. Yes I am using Kaspersky, have been for many years and the CC version was 5.43. Have gone back to 5.40 and I can now run the cleaner, so clearly a problem with CC 5.43. Will leave it on that version for a while. Many thanks for the help and link to the earlier versions. Link to comment Share on other sites More sharing options...
Moderators mta Posted June 12, 2018 Moderators Share Posted June 12, 2018 some Kaspersky users reported that either fresh installing or updating to their latest manually (v19?) allowed them to run CC v5.43. but yeah, with the dogs breakfast that is v5.43, there's plenty of ticked off users and many have reverted until a stable version is released. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
jengr2015 Posted June 13, 2018 Share Posted June 13, 2018 Thanks, for the info I was going to try version 5.43 Today! I have been using version 5.40 for quite a while now and it works great. I will just stick with it now. See what happens with 5.44. Link to comment Share on other sites More sharing options...
siliconman01 Posted June 13, 2018 Share Posted June 13, 2018 This fix at the link below worked for me too. And I run KIS 2019 V19.0.0.1088a https://forum.kaspersky.com/index.php?/topic/393838-kis-2018-update-today-25042018-close-ccleaner-when-execute-comand-clean/&page=2&tab=comments#comment-2807568 Windows 10 x64 Pro on ASUS Maximus VIII Extreme motherboard, i7-6700k CPU,H220 X2 Liquid Cooler, 64 gbyte RipJaws DDR4 3200 RAM, Samsung 970 Pro NVMe M.2 500 gbyte SSD + Samsung 850 Pro 512 gbyte SSD, EVGA RTX 3060 Titan graphics card (Home Built System); Windows 11x64 Pro on 512 gigabyte Dell XPS 15 2-in-1 Laptop/tablet and Dell XPS 8940 PC. ASUS RT-AC88U router, 14 tbyte WD My Cloud PR2100 NAS Server, 200 Mbps cable Internet, MS Edge Chromium, MS Office 2021 (Local), Casper 11, DisplayFusion (3 Flat Panel Displays per system): Latest Bitdefender Internet Security, Quicken, Weather Watcher Live, ThumbsPlus 10, Sticky Password 8, WD Smartware, CyberLink PowerDVD23, MSI AfterBurner, Rainmeter, 8GadgetPack, and many more. Link to comment Share on other sites More sharing options...
PTDDS Posted June 17, 2018 Share Posted June 17, 2018 (edited) Same issue , have always used for many yrs always updated CCleaner , Latest ver 5.43 analysis system , then will not respond to RUN . I Do use Malwarebytes Pro and the current ver of Kasperky .Never experienced these issues previously . Even tried to use previous versions of CCleaner as a resort to fix . What the hell !! now these older ver are not performing . This is what you get when a long trusted software designer is taken over or purchased by another Group.??????? Edited June 17, 2018 by PTDDS spelling error Link to comment Share on other sites More sharing options...
Moderators mta Posted June 17, 2018 Moderators Share Posted June 17, 2018 what version did you revert to? v5.40 and 5.41 seem to be 'stable'. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
PTDDS Posted June 19, 2018 Share Posted June 19, 2018 I reverted to 5.43.6520 and am having same issues of not responding to . RUN. Will revert to a older version and review Link to comment Share on other sites More sharing options...
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