Evan Popchock Posted June 11, 2018 Share Posted June 11, 2018 I just started having issues today with Ccleaner on my Windows 7 desktop computer. When I click on the Run Cleaner button within this program, the program crashes immediately. This is only happening on my Windows 7 desktop computer, not on my laptop, which has Windows 10 and is the one I am typing this message on right now. I tested Ccleaner on my laptop, and it still works as it should on that device. I tried restarting my desktop device, as well as downgrading to a previous version of Ccleaner, but neither solved my problem. Any suggestions would be appreciated. Note: I believe I am using version 5.43 of this software Link to comment Share on other sites More sharing options...
Moderators mta Posted June 11, 2018 Moderators Share Posted June 11, 2018 does it work if you go back to version 5.40? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 12, 2018 Moderators Share Posted June 12, 2018 If you want to test if an older version of CCleaner works you can get it from here https://filehippo.com/download_ccleaner/history/ (to know what version you are using now open CCleaner and look at top left-hand corner) Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Evan Popchock Posted July 24, 2018 Author Share Posted July 24, 2018 Just so everybody knows, I am now able to use the latest version of Ccleaner on my Windows 7 desktop machine without any problems. Link to comment Share on other sites More sharing options...
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