tdehan Posted May 27, 2018 Share Posted May 27, 2018 After running ANALYZE on my Windows 2012 and 2008r2 computers, when I click RUN CLEANER the app crashes with the following details: Problem signature: Problem Event Name: APPCRASH Application Name: CCleaner64.exe Application Version: 5.43.151.6522 Application Timestamp: 5b06f9ea Fault Module Name: CCleaner64.exe Fault Module Version: 5.43.151.6522 Fault Module Timestamp: 5b06f9ea Exception Code: 40000015 Exception Offset: 00000000005b9f36 OS Version: 6.1.7601.2.1.0.274.10 Locale ID: 1033 Additional Information 1: 2624 Additional Information 2: 26241ba8f4196920922d9435101a61f7 Additional Information 3: 75ba Additional Information 4: 75bab2cc7e75f4254c632b226a84939f Link to comment Share on other sites More sharing options...
Moderators Nergal Posted May 27, 2018 Moderators Share Posted May 27, 2018 This is a known issue in the current version of ccleaner. It is my understanding that the devs are working on a fix ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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