"The registration information you entered is invalid. Please re-enter your details."

[Beaten Path Archives 0]

This is the error message I get when I try to register for my already paid and used Pro version. I have used this for just about two years and never had an issue like this. I have re-entered the correct information and it gives me this still. I know that the information should be correct, as I have the original email saved and also requested another through the "what is my product key" link on the website, but with no better results.

[Andavari 1]

The pro version license is only valid for one year, however I'll link a Piriform admin to your post.

[Laurence CCleaner 0]

Hi Beaten Path Archives,

I have sent you an email from Support@CCleaner to help you resolve this problem, if you have not received it by tomorrow please contact me back so I can follow this up.

[Vladimir Jorda 0]

Good day to you,

Yesterday I've bought Pro version for 3 PCs, registred 2 instalations with no problem but have an issue with 3rd one. This exact message keeps showing up after typing in or copying registration information from e-mail. Is there any possibe way to manage or deactivate license from selected PC ? 

Thank you for your response.

[Billy Hagler 0]

same issue!!!

 

[Sandra CCleaner 0]

Hi, we apologize about this error. I would recommend trying again to register the licence and if that doesn't work please contact our support team on support@ccleaner.com who will be able to look into this and issue a new license key if necessary. Thank you

[Dave CCleaner 1]

Anyone who was having trouble up to yesterday morning, there had been intermittent problems with the licence server (which has now been replaced by a shiny new one).  Give it another go now.  If that still fails then give support@ccleaner.com a ping.