Jump to content

"The registration information you entered is invalid. Please re-enter your details."

Recommended Posts

This is the error message I get when I try to register for my already paid and used Pro version. I have used this for just about two years and never had an issue like this. I have re-entered the correct information and it gives me this still. I know that the information should be correct, as I have the original email saved and also requested another through the "what is my product key" link on the website, but with no better results.

Link to comment
Share on other sites

  • 1 year later...

Good day to you,

Yesterday I've bought Pro version for 3 PCs, registred 2 instalations with no problem but have an issue with 3rd one. This exact message keeps showing up after typing in or copying registration information from e-mail. Is there any possibe way to manage or deactivate license from selected PC ? 

Thank you for your response.

Link to comment
Share on other sites

  • Admin

Anyone who was having trouble up to yesterday morning, there had been intermittent problems with the licence server (which has now been replaced by a shiny new one).  Give it another go now.  If that still fails then give support@ccleaner.com a ping.

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.