Registry Item Not Cleaning

[tompotterco]

Hi There,

I am using the FREE version of Ccleaner. Please open the attachment to see a Registry item that is found whenever

I run the Registry Cleaner. However, Ccleaner does not clean it up. Any and all help is appreciated. If the Pro version

will clean it up I will absolutely upgrade. Thx!  Tom  :O)

[Andavari]

If it keeps consistently coming back it's either something the Windows operating system, or some software you have installed that keeps creating it.

The solution:
Right-click it and create an Exclude for it.

[tompotterco]

Andavari - Thanks VERY much for your quick reply!  I Excluded it. and it no

longer pops up.

Does having done so mean  the problem still exists, but I essentially just

"instructed" Ccleaner to ignore it??

Thx,

Tom

[Nergal]

Registry entries like this (ibackup) are often tied to an antivirus. Ccleaner sees it as noteworthy because the AV is purposely hiding its connection. You want this to happen because then viruses can't see the entry as AV related either.

[tompotterco]

Thanks Nergal!