mpw101 Posted March 17, 2018 Share Posted March 17, 2018 I agree, please add "Advanced Option" to Settings so it can be the DEFAULT display. Even more annoying is the slow speed. I analyze first. I use Chrome so there is almost nothing on IE 11. Still the icon spins and spins stuck on “IE history” for 15-20 seconds. But the results show that it is “Temporary Internet Files” that had 1KB in 1 File. That is what slows down cleaning; analyzing is just as fast as it used to be. But when running Ccleaner, it stalls on “IE History” for 15-20 seconds before it moves on and finishes. Even if IE History is not listed after analysis that is the file Ccleaner stalls on. Link to comment Share on other sites More sharing options...
PLA Posted March 19, 2018 Share Posted March 19, 2018 On 3/17/2018 at 15:58, Sonny Spears said: Been user for years. Please add addition "Advanced Option" to Settings so it can be the DEFAULT display as it used to be. Otherwise thanks for the continuing development of a very useful application. Let me just add my "me too" to the growing list. Link to comment Share on other sites More sharing options...
Stentor Posted March 20, 2018 Share Posted March 20, 2018 I add my voice to that of the madding crowd: Give us an option for displaying the old "Advanced". Link to comment Share on other sites More sharing options...
ululator Posted March 20, 2018 Share Posted March 20, 2018 Add my vote for an 'Advanced Report' default option, so I don't have to select it manually each & every time. Link to comment Share on other sites More sharing options...
Claude53 Posted March 21, 2018 Share Posted March 21, 2018 I also add my vote for an 'Advanced Report' default option. I REALLY hate the change you made. Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted March 22, 2018 Share Posted March 22, 2018 Hey guys, Thank you all for your feedback. This is the first of many improvements designed to make the application more accessible to those who use it. CCleaner has a wide audience that comprises, on the one hand, users with very high computer literacy and, on the other hand, those who use their computers regularly but do not possess (or require) a technical understanding of operating systems, web browsers and other software. We'll add in an option for setting your preferred view for cleaning results soon so you can control the level of detail. Link to comment Share on other sites More sharing options...
PLA Posted March 22, 2018 Share Posted March 22, 2018 Many thanks!! It's so nice to know that your user's feedback is understood and changes are made to reflect that feedback. Keep up the great work. Link to comment Share on other sites More sharing options...
azilkatze Posted March 23, 2018 Share Posted March 23, 2018 I'll add my thanks for the option for setting a preferred view for cleaning results. Perhaps something can be looked into as well regarding the speed of the cleaning operation? The current version seems noticeably slower than in previous versions. Link to comment Share on other sites More sharing options...
pasc92 Posted March 23, 2018 Share Posted March 23, 2018 On 13/03/2018 at 19:32, jaddorf said: Thanks for the latest 5.41 update. The new "Summary" results page is nice, but the old Advaced Results page was just fine and is no doubt preferred by some of us longtime users. Some things didn't need improvement There is an advanced option for results to appear as a file list, please either add an option to get the old advanced summary every run, or at least preserve this user-selection for future runs if manually chosen. Thanks! Yes !! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 24, 2018 Moderators Share Posted March 24, 2018 Option for old results page will be added .....confirmed by Piriform https://forum.piriform.com/topic/51330-add-option-for-traditional-advanced-results-page/?page=2&tab=comments#comment-294034 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
OldMike65 Posted March 24, 2018 Share Posted March 24, 2018 On 3/22/2018 at 22:03, azilkatze said: I'll add my thanks for the option for setting a preferred view for cleaning results. Perhaps something can be looked into as well regarding the speed of the cleaning operation? The current version seems noticeably slower than in previous versions. I agree with Azilkatze, along with the other issue, the latest release runs a lot slower. Just another reason NOT to use 5.41. Version 5.40 Pro, runs just fine for me. Link to comment Share on other sites More sharing options...
JRS Posted March 24, 2018 Share Posted March 24, 2018 I too can not understand the thinking by dumbing down the interface. It worked just fine for me the way it was. I reinstalled the previous version to save my sanity. Hopefully they will see the error of their ways and fix this. Should be easy to give the user a choice. Why anyone would like the dumb version is beyond me, but with a choice everybody could be happy. Yes the extra click to get the favored view is irritating. Link to comment Share on other sites More sharing options...
JRS Posted March 24, 2018 Share Posted March 24, 2018 Also have issues with hang up on Edge and IE cleaning. Never use either one but still takes forever to get past them and on to the browser I do use. Link to comment Share on other sites More sharing options...
trium Posted March 25, 2018 Share Posted March 25, 2018 On 22.3.2018 at 14:17, Stephen Piriform said: We'll add in an option for setting your preferred view for cleaning results soon so you can control the level of detail. many thanks from me Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
tinman9898 Posted March 25, 2018 Share Posted March 25, 2018 Thanks to trium for directing me to this post after I posted about this very issue. I too prefer the advanced view as default. Link to comment Share on other sites More sharing options...
audiot Posted March 25, 2018 Share Posted March 25, 2018 I agree with most comments. Allow users the option of selecting advanced summary view by default. Much more useful than the 'New' default summary. Pls don't make changes just for the sake of change. I don't consider this an improvement. Like the majority of posters here, I prefer having the option to set the advanced summary view by default. Otherwise, thank you for a very useful program. Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted March 26, 2018 Share Posted March 26, 2018 Hey guys, none of this is change for change's sake. CCleaner has been developed and recommended for more than 10 years now and is a very 'broad church'. If you ask the average person what a 'cookie' or a 'thumbnail cache' is they simply won't know, yet the Advanced Report showed the cleaning results in these terms. We believe (very strongly, in fact) that everyone should be able to enjoy the benefits of a clean PC. The design of the user interface will undergo change and we will be bold. If you do not like a change, simply let us know. The most effective way to get your point across is to explain what about a change makes your experience with CCleaner less pleasurable/productive/easy. In the meantime, please keep the feedback coming. We are always listening! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 26, 2018 Moderators Share Posted March 26, 2018 7 hours ago, Stephen Piriform said: Hey guys, none of this is change for change's sake. CCleaner has been developed and recommended for more than 10 years now and is a very 'broad church'. If you ask the average person what a 'cookie' or a 'thumbnail cache' is they simply won't know, yet the Advanced Report showed the cleaning results in these terms. We believe (very strongly, in fact) that everyone should be able to enjoy the benefits of a clean PC. The design of the user interface will undergo change and we will be bold. If you do not like a change, simply let us know. The most effective way to get your point across is to explain what about a change makes your experience with CCleaner less pleasurable/productive/easy. In the meantime, please keep the feedback coming. We are always listening! So are you saying the new results 'graphics' are for users who don't understand anything and are essentially...well..thick? The results have always been shown this way, and I think users expect and like to see them, whatever their level of expertise. Putting up cartoon like graphics and a couple of numbers isn't going to increase the understanding of what CCleaner is doing. All it seems to have done is annoy people You say 'The design of the user interface will undergo change and we will be bold' Then you say if you don't like the change let us know. I think with the advanced results panel change the users have spoke loud and clear. Glad to know that Piriform has listened but rather worried about what other user interface changes they have in the pipeline. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
jaddorf Posted March 26, 2018 Author Share Posted March 26, 2018 There is a simple solution Piriform: as you make changes / evolve the application, just be sure to make the tried-and-true interface readily available to those who prefer it. People don't like change, particularly when it is cosmetic and not increased functionality. Add and make changes as you see fit - it's your app - but this post and the flurry of "upvotes" should let you know that your installed-base expects changes to have a "not me" button. Thanks for your responsiveness. Best/jim Link to comment Share on other sites More sharing options...
JDPower Posted March 26, 2018 Share Posted March 26, 2018 8 minutes ago, hazelnut said: So are you saying the new results 'graphics' are for users who don't understand anything and are essentially...well..thick? The results have always been shown this way, and I think users expect and like to see them, whatever their level of expertise. Putting up cartoon like graphics and a couple of numbers isn't going to increase the understanding of what CCleaner is doing. All it seems to have done is annoy people You say 'The design of the user interface will undergo change and we will be bold' Sadly this is exactly what I expected when Avast took over Piriform. When I saw the new results graphics I knew it had started, the change towards CCleaner becoming another flashy fronted, dumbed down, identikit cleaner (ie "will undergo change and we will be bold") - make it look fancy to try to sell more, regardless of whether it's of use to actual users. Next step after that dumbing down in a couple of years, style and brand it as Avast cleaner. And/or integrate it into an Avast utility program or Avast AV and CCleaner becomes ancient history. CCleaner did not become a massive success DESPITE it's basic look, that was entirely PART of it's success. And hiding results of a clean does nothing to help so called "average users". "If you ask the average person what a 'cookie' or a 'thumbnail cache' is they simply won't know". I actually disagree but, regardless, the current change means they don't even know those things exist. If they see it in the results list they can google and find out, and perhaps learn the effects. Hiding that from them means they know nothing, can learn nothing and can have no idea of possible consequences of the things they don't know were cleaned. Oh and let's not also forget the removal of links to the builds/portable version on the download page, another recent anti-user move. It's a classic route that is taken whenever a large company takes over a smaller successful one - small company becomes successful/attractive, large company takes over, thinks they can do better despite the small company having done an amazing job to beat the odds and become successful in the first place, interfered with product becomes less successful, then large company dumps it cos for some reason it's no longer providing the value it was before they interfered. I'm just keeping my fingers crossed that I will be proved wrong, but the signs so far suggest otherwise Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 27, 2018 Moderators Share Posted March 27, 2018 I think it would be useful if Piriform/Avast would just ask the user base first before implementing a huge change, and subsequently getting the kind of backlash this topic has resulted in - I think going by the Porsche design approach of evolution instead of revolution should be taken and if it were it's unlikely to result into backlash. I don't think it would be difficult for Piriform to start an official topic, and give screenshots of a design mock-up without fully committing upon it from the get go that we could all vote upon and then give feedback on - although I seriously doubt that would ever happen however if it were to happen it could be ground breaking as I don't know of any developer ever doing such a thing. Link to comment Share on other sites More sharing options...
J_R_C Posted March 28, 2018 Share Posted March 28, 2018 The new version 5.41 is drastically slower than 5.40, and it has two useless icons 'Privacy & 'Junk'. I went back to version 5.40 and will stay here unless they change what made this so slow. Also get rid of the dumb icons or make an option to not use them. Link to comment Share on other sites More sharing options...
jaddorf Posted March 28, 2018 Author Share Posted March 28, 2018 {delete.me} Link to comment Share on other sites More sharing options...
J_R_C Posted March 28, 2018 Share Posted March 28, 2018 (edited) 20 hours ago, jaddorf said: You don’t impress anyone by not being constructive. I don’t know if you’re even a paying user, but only constructive comments are welcome here either way. All is well. I like Piriform software, and people who use it are intelligent. Edited March 29, 2018 by J_R_C Better comments. Link to comment Share on other sites More sharing options...
jaddorf Posted March 28, 2018 Author Share Posted March 28, 2018 {delete.me} Link to comment Share on other sites More sharing options...
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