Happy123 Posted December 27, 2017 Share Posted December 27, 2017 I have two computers running CCleaner v5.38.6357. When I Run Cleaner, on one computer I get 0 deleted and I am finished. But on second computer, desktop, Win 10, 64 bit, NO matter how many times I Run Cleaner, I get Details of Files Deleted showing Internet Explorer Temp Internet files 5121kb, 1 files, and cookies 1kb. See attached screenshot. So I Run Cleaner few more times, get same result. Never 0 deleted like other computer. Questions?? Is this normal? Any problems? Are any settings wrong? Thanks in advance Link to comment Share on other sites More sharing options...
Moderators mta Posted December 28, 2017 Moderators Share Posted December 28, 2017 what's the OS on the other PC? do an Analyse on the Win10 PC and right click each of those IE entries and click View Detailed Results. post the files shown. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Happy123 Posted December 28, 2017 Author Share Posted December 28, 2017 Other PC is a laptop, Win 7. Here's Detailed results: Cleaning Complete - (4.115 secs) ------------------------------------------------------------------------------------------ 5.00 MB removed. ------------------------------------------------------------------------------------------ Details of files deleted ------------------------------------------------------------------------------------------ Internet Explorer - Temporary Internet Files 5,121 KB 1 files Internet Explorer - Cookies 1 KB 1 files System - Temporary Files 1 KB 1 files ------------------------------------------------------------------------------------------ C:\Users\jeje\AppData\Local\Microsoft\Windows\INetCache\Low\SuggestedSites.dat 5,121 KB C:\Users\jeje\AppData\Local\Microsoft\Windows\INetCookies\deprecated.cookie 1 KB C:\Users\jeje\AppData\Local\Temp\wct9D42.tmp 1 KB Link to comment Share on other sites More sharing options...
Moderators mta Posted December 28, 2017 Moderators Share Posted December 28, 2017 from that View Detailed Results list, you can right click an entry and choose Add to Exclude List. I'd do that for the first two, as you'll always be seeing them. some IE process is recreating them as it discovers they are not there. the last one you should be able to delete manually by going to the location providing the file is not in use. but again, if it keeps coming back, add it to the ignore list too. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 28, 2017 Moderators Share Posted December 28, 2017 wct.tmp files may be to do with OneDrive updates Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Happy123 Posted December 29, 2017 Author Share Posted December 29, 2017 Thanks for your replies. Just curious, so why on laptop(Win7) these files not shown, but on desktop(Win 10) it does? I am running same version of CCleaner. Also on same desktop, I never saw this before, maybe older version CCleaner took care of it? Link to comment Share on other sites More sharing options...
Moderators mta Posted December 29, 2017 Moderators Share Posted December 29, 2017 different versions of IE maybe? or different set of programs that share the use of the same MS libraries. eg: you see CC list them as Internet Explorer or Inet entries but they could have been made by Office, Skype, OneDrive, Defender or any number of MS products. or it's simple a difference in the OS's. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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