Jump to content

Windows 7 updates is broken


hazelnut

Recommended Posts

  • Moderators

Microsoft forgot to change an expiration date, and now all attempts to run Windows Update in Win7 are failing with the bogus message “Windows Update cannot currently check for updates, because the service is not running.”
               

https://www.computerworld.com/article/3239729/microsoft-windows/windows-update-for-win7-broken-throwing-error-80248015.html

 

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

Link to comment
Share on other sites

Thanks Hazelnut for the information.  I should have visited here first. Ugh! 

When the error occurred and System Restore didn't resolve the issue, I did a search on the Internet regarding the error message and only received "how to fix" search results.   I did the first fix listed in the link below to reset Windows Update and it resolved the issue.

https://answers.microsoft.com/en-us/windows/forum/all/windows-update-cannot-currently-check-for-updates/b250e431-cdfc-46ac-a044-eaaee17491cf?auth=1

Link to comment
Share on other sites

  • Moderators

You were lucky to get it fixed, many, many Win 7 users have broken updates now.

Several other workarounds listed here but it looks like only Microsoft can fix this mess.

https://www.bleepingcomputer.com/news/microsoft/windows-7-update-giving-a-80248015-error-heres-why-and-how-to-fix-it-/

 

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

Link to comment
Share on other sites

  • Moderators
5 hours ago, hazelnut said:

You were lucky to get it fixed, many, many Win 7 users have broken updates now.

it may have been the main issue that made up my mind to go to Windows 10.  (and hell, it was for free)

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

Link to comment
Share on other sites

  • Moderators

Update on this situation.

Quote

The problem should now be resolved for anyone who was having issues running Windows update on Windows 7. It appears that the issue was not caused by an expiration of a local file, but actually an expiration of a file located on Microsoft's update servers. Like the local authcab.cab file, this remote file also had an expiration set to the 12/3/17 date and so was causing Windows Update to fail.

Over the night, Microsoft updated this file and changed it's expiration to 7/1/25, as seen below, which fixed the Windows Update issue.  If anyone is still having problems using Windows Update and receiving the 80248015 error, please let us know and we will see what we can find out.

https://www.bleepingcomputer.com/news/microsoft/windows-7-update-giving-a-80248015-error-heres-why-and-how-to-fix-it-/#summary

 

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

Link to comment
Share on other sites

  • 8 months later...
On 6.12.2017 at 09:46, Andavari said:

Win7 updates til at least 1st July 2025? Yeah, right.:lol:

...i dont think so...

 

  • im afraid the end of extented support for w7 sp1 would be on 14.01.2020
  • for w8.1 it would be on 10.01.2023

 

https://support.microsoft.com/de-de/help/13853/windows-lifecycle-fact-sheet

 

 

 

ps: i read the complete topic with all posts and now i understand andavaris post :)

Versions of CCleaner Cloud; Introduction Ccleaner Cloud;

Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free

 

Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard"

Link to comment
Share on other sites

  • 2 weeks later...
On 4.12.2017 at 18:48, hazelnut said:

Microsoft forgot to change an expiration date, and now all attempts to run Windows Update in Win7 are failing with the bogus message “Windows Update cannot currently check for updates, because the service is not running.”

 

hello hazelnut,

 

today i have this case on a laptop with w7 and this update-problem and message

 

the simple way works fine
 

Quote

 

german

rechtsklick auf die Flagge links neben der Windows-Uhr/Datumsanzeige

-> wähle "Problem behandeln"

-> wähle unter SYSTEM UND SICHERHEIT -> "Probleme mit Windows beheben"

 

 

i dont know the exactly names at the english windows-version - perhaps similar:

-> rightclick on the flag left from the time/date-thing on the taskbar

-> troubleshoot -> under SYSTEM AND SECURITY -> fix problems with windows update

Versions of CCleaner Cloud; Introduction Ccleaner Cloud;

Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free

 

Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard"

Link to comment
Share on other sites

  • 3 weeks later...

Versions of CCleaner Cloud; Introduction Ccleaner Cloud;

Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free

 

Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard"

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.