Crystalw Posted November 29, 2017 Share Posted November 29, 2017 I just downloaded the Recuva Professional version and recovered some deleted photos from my SD card. However, none of the files could be viewed. What should I do? Link to comment Share on other sites More sharing options...
Moderators DennisD Posted November 29, 2017 Moderators Share Posted November 29, 2017 Hi Crystal, and welcome to the forum. It's possible the pics are incomplete. Damaged in some way or missing data. I have had some success opening damaged pics with a free program called IrfanView. Worth a try. IrfanView Portable: Of course having the pro version of Recuva means you are entitled to direct support from the Piriform developers ... Piriform Direct Support: Sorry I couldn't be of more help and good luck if you try the above options. Link to comment Share on other sites More sharing options...
Moderators Augeas Posted November 29, 2017 Moderators Share Posted November 29, 2017 Recovering files from a FAT32 suystem can be fraught. Try a deep scan and recover everything with a pic extension. If you are in Recuva Advanced mode, look at the Info pane and post what the starting cluster number is on a few of the unopenable files. Link to comment Share on other sites More sharing options...
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