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CCleaner not cleaning Chrome cookies again


eruption77
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Man, I hate clearing this manually, such a pain. Would be zero problem if I didn't need to exclude 3 sites. Might just have to deal with it & get rid of ccleaner if they can't fix this.

I've reinstalled the previous version until the new one is fixed.

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The cCleaner - link via the program goes to a web page with a old version of software.
So you go round and round updating it.
Got it finally by another source that had been updated.
Looks like we will be waiting for next version to come out as the latest version has not fixed the issue.

 

Edited by GeoffN
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  • 2 weeks later...
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On 15/11/2017 at 01:06, Stephen Piriform said:

Hey guys,

We are working on this issue for the December release.

that's all we have for the moment.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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good to hear.:)

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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  • 1 month later...
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2 hours ago, deeky said:

Since the latest version change of CCleaner, it shows Internet explorer cookies as skipped.  I have windows 7 SP1 64 bit.

Please start your own topic as this one is for chrome not ie; your own topic will allow members to provide aid better.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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On 2/9/2018 at 14:26, gfhdfhdfhh said:

Fixed in Chrome, but not in FF …

Firefox is a separate issue (this topic was about Chrome), but we have not had any reports of cookie cleaning not working in the latest version of Firefox (version 58).

I do know that cookie storage was changed between Firefox 55 and the latest version, so make sure your Firefox is fully up to date. You need to be very careful that Firefox is fully closed before you run the installer. Most of the time you download the Updater from the browser and the Updater doesn't automatically close Firefox before running, which it needs to do for the update to apply correctly.

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THE ISSUE OF NOT CLEANING CHROME IS HAPPENING AGAIN. I HAVE FOLLOWED ALL SUGGESTIONS FROM YOUR REPLIES. IT STILL IS NOT CLEANING CHROME.AS MANY TIMES AS THIS HAPPENS YOU WOULD THINK YOU WOULD FINALLY GET TO THE CAUSE AND THEN IT WOULDN'T HAPPEN AGAIN. BUT EVERYTIME  I UPDATE CC CLEANER IT DOES NOT CLEAN GOOGLE. WHY????????????????????? THIS IS VERY AGGRAVATING TO DEAL WITH.

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I have the same issue.  Chrome is not recognized and therefore skipped in the Cleaning Process.  Piriform,  what is your status of fixing this bug? And why has been a persistent issue you have not addressed.

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