wigga whambo Posted May 21, 2017 Share Posted May 21, 2017 Hello, Why am I getting prompted to update when I have "Automatically check for updates to CCleaner" unticked and disabled? Thanks Link to comment Share on other sites More sharing options...
Moderators mta Posted May 21, 2017 Moderators Share Posted May 21, 2017 what is your currently installed version? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
wigga whambo Posted May 22, 2017 Author Share Posted May 22, 2017 Right now it's 5.30.6063 because I updated. I prefer not to be nagged. The point is I turned the reminder off and it's not off. Or does that selection (or deselection in this particular case) not work anymore? Link to comment Share on other sites More sharing options...
Moderators mta Posted May 22, 2017 Moderators Share Posted May 22, 2017 so in Options, Settings, you have unticked the 'auto update' box? any chance there is some leftover setting in MSCONFIG or a scheduled tasks? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
bluebolt Posted May 22, 2017 Share Posted May 22, 2017 Same problem here, which began after I installed version 5.3 and didn't like it (because it kept putting up some new "congratulations-you're-cleaned" notice every time I ran the file cleaner). So I uninstalled and reverted to 5.29; unfortunately, now I keep seeing the "Update Available" nag that the OP mentioned. Monitoring is all off, and "Automatically Check for Updates" is turned off, too. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 23, 2017 Moderators Share Posted May 23, 2017 Re-download the version from the website which has been patched today to fix this. ''Patched CCleaner 5.30 today due to an inconsistency with UpdateChecking which we have now fixed'' Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
bluebolt Posted May 23, 2017 Share Posted May 23, 2017 But I have reverted to 5.29 and still have the problem, so how could a patched version 5.30 help me?When I first reverted to 5.29 (by installing on top of 5.30), the nag was still there, so I completely uninstalled 5.29, then reinstalled 5.29, and the nag was gone--only to return again after several uses.Anyway, I will try this patched 5.30 and see how it goes. Thank you. EDIT:I installed the patched 5.30 on top of 5.29, and not only is the update nag gone, but so is the "congrats-you're-cleaned" message that first appeared on 5.30. Thank you again, all is well now with Ccleaner. Link to comment Share on other sites More sharing options...
ArchAngle Posted May 24, 2017 Share Posted May 24, 2017 Sorry I started a topic about this in the main forum assuming it was a new 'feature' rather than a bug. Thanks for the information that the quickly patched new update fixes the problem, I'm updating now and my appreciation of CCleaner back to 100%. Link to comment Share on other sites More sharing options...
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