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johnp57

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Description

Faulting application name: CCleaner64.exe, version: 5.27.0.5976, time stamp: 0x589a803e

Faulting module name: CCleaner64.exe, version: 5.27.0.5976, time stamp: 0x589a803e

Exception code: 0xc0000409

Fault offset: 0x0000000000150c80

Faulting process id: 0xdd0

Faulting application start time: 0x01d2981a24d9a69d

Faulting application path: C:\Program Files\CCleaner\CCleaner64.exe

Faulting module path: C:\Program Files\CCleaner\CCleaner64.exe

Report Id: c5ac5e4a-941a-42d8-b16c-731eb97a6f82

Faulting package full name:

Faulting package-relative application ID:

 

 

 

 

`My name is Ozymandias, King of Kings:
Look on my works, ye mighty, and despair!'
Nothing beside remains. Round the decay
Of that colossal wreck, boundless and bare,
The lone and level sands stretch far away".

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You're gonna have to be much more specific.

1st is the crash repeatable? If so please run ccleaner in debug mode (see instructions in the sticky topic at the top of the ccleaner bugs board) and provide a log

2nd what is your Windows and ccleaner version (don't say "latest" it mean nothing, provide the ccleaner version number)

3) what does this crash happen during? Registry? regular clean? Just opening it?

4)what browser do you use (firefox?)

 

 

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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