ardo Posted January 19, 2017 Share Posted January 19, 2017 My second monitor a Samsung SA550 is in a two monitor setup, Running speccy show this message 'State Enabled, Output devices support, Unsafe''. i am worried this morning I had to replace a similar monitor on this same PC that gave the same description in speccy and that could not display anything on the screen except for a message that it does not receive any signal from the AMD V4900 firegl video card. The replacement monitor SA550 gives a perfect image but when running speccy the same message is displayed. Here is the message Monitor 2 Name SMS23A550H on ATI FirePro V (FireGL V) Graphics Adapter Current Resolution 1920x1080 pixels Work Resolution 1920x1080 pixels State Enabled, Output devices support, Unsafe Multiple displays Extended, Secondary, Enabled Monitor Width 1920 Monitor Height 1080 Monitor BPP 32 bits per pixel Monitor Frequency 60 Hz Device \\.\DISPLAY2\Monitor0 ATI AMD FirePro V4900 (FireGL V) Manufacturer ATI Model AMD FirePro V4900 (FireGL V) GPU Turks Device ID 1002-6749 Subvendor ATI (1002) Current Performance Level Level 0 Current GPU Clock 800 MHz Current Memory Clock 1000 MHz Current Shader Clock 1000 MHz Voltage 1.100 V Die Size 118 mm² Transistors 716 M Release Date Nov 2011 DirectX Support 11.0 GPU Clock 800,0 MHz Temperature 54 °C Core Voltage 1.100 V Driver version 15.201.2401.0 BIOS Version 113-C3380201-100 ROPs 8 Shaders 480 unified Memory Type GDDR5 Memory 1024 MB Bus Width 128 bit Pixel Fillrate 6,4 GPixels/s Texture Fillrate 19,2 GTexels/s Bandwidth 64,0 GB/s Count of performance levels : 3 Level 1 - "Perf Level 0" GPU Clock 100 MHz Shader Clock 150 MHz Level 2 - "Perf Level 1" GPU Clock 400 MHz Shader Clock 1000 MHz Level 3 - "Perf Level 2" GPU Clock 800 MHz Shader Clock 1000 MHz What is the meaning of the ' State: Unsafe' ? The old monitor that I replaced was 3 years old. Its replacement is 2 years old. What do you recommend ? Thanks Ardo Link to comment Share on other sites More sharing options...
Moderators Nergal Posted January 19, 2017 Moderators Share Posted January 19, 2017 6 Years ago I answered a simular thread by saying I've still not seen a Developer's answer to this one, but I can tell you not to worry. Most of us have it saying "unsafe". I believe it is perfectly safe to have it be unsafe.Today I'm going to direct the developers to this thread so it can be answered by them ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted January 20, 2017 Moderators Share Posted January 20, 2017 I think Unsafe may mean either the driver is outdated, one (or both) monitor is not using a native resolution or both monitors aren't on the same resolution. I use 2 Flatron's, same make/model, same (recommended) resolution, same frequency and don't show Unsafe. purely from a curiosity aspect, can you start an elevated command prompt, type in wmic, hit Enter, then paste this in; PATH Win32_VideoController WHERE "VideoProcessor LIKE '%amd%'" GET /format:list what does ErrorCleared, LastErrorCode and Status say? can you see the word Unsafe anywhere? if not, then it's probably not WMI but Speccy doing some calculations. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
ardo Posted January 21, 2017 Author Share Posted January 21, 2017 Hi mta & Nergal I don't know why my copy-paste didn't work at command prompt. I had to type the string completely . I was able to paste the string in a file only. Here are the results: I can not see the word 'Unsafe' in any of the displayed lines. ErrorCleared= LastErrorCode= Status=OK Statusinfo= Its true that I have two different monitors connected. DELL U2515H on ATI FirePro V (FireGL V) Graphics Adapter (2560X1440 pixwls) SMS23A550H on ATI FirePro V (FireGL V) Graphics Adapter (1929X1080 pixels) The Dell remplaced a year ago another similar Samsung SA550 monitor. I had no display problem with my new setup with this actual setup, up to yesterday when the Samsung SA550 was displaying that it coudn't find the signal from the AMD firegl V4900, after its replacement the monitor displayed immediately an image. Thanks a lot for your help , it is much appreciated regards Ardo Link to comment Share on other sites More sharing options...
ardo Posted January 21, 2017 Author Share Posted January 21, 2017 I just forgot to mention that both monitors display in speccy the same message State Enabled, Output devices support, Unsafe Link to comment Share on other sites More sharing options...
Moderators TwistedMetal Posted January 21, 2017 Moderators Share Posted January 21, 2017 I get this message too with only 1 monitor and it's a brand new pc, I just built. This has been passed on to the proper people at Piriform and we are waiting for an answer. Your Friendly Neighborhood Piriform Forum Moderator Quick Links: CCleaner Products | CCleaner Documentation | Knowledge Center | Downloads | Lost License Key Link to comment Share on other sites More sharing options...
chostelet Posted October 4, 2018 Share Posted October 4, 2018 Hello, Are you still waiting for any answer from Piriform? I've the same issue for my monitors (2 out of 3 show Unsafe). WMIC reports no error and status OK. Looks like Piriform support is not really responsive. Link to comment Share on other sites More sharing options...
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