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shankle

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Thank you for Ccleaner,

Stats: windows 7 pro 64-bit, Ccleaner v 5.24.5841

 

Dear Sirs:

I will be making my yearly donation around Jan 1, 2017.

I am afraid to update Ccleaner due to the windows 10 crap.

I am having a slight problem with Ccleaner.

It hangs at about 3% for a short time before continuing.

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Does it hang at the cleaning IE stage?

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Thanks for responding.

In the window with the message "this process will permanently delete files 

from your system". When I hit Ok it hangs fro a short time.

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Along the top will be a progress bar and below that it shows the current category being cleaned.

What does it say when it hangs for a while?

And now long are we talking?

 

But it sounds normal, or at worst, you are experiencing the issues CC now has in cleaning the new way IE has changed.

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It is cleaning IE when it happens.

Took about ten seconds. Sometimes might be 15 to 20 seconds.

Thanks for helping

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