myrtle98 Posted June 2, 2016 Share Posted June 2, 2016 Starting with Ccleaner v5.17 when opening the programme in Cleaner both Analyze and Run Cleaner buttons are grey. I have to switch to Registry and do a Scan for Issues. Afterwards when changing back to Cleaner both buttons Analyze and Run Cleaner are blue and can be used. Happens on both Windows 10 Pro 32bit and Windosw 10 Home 64bit since v5.17 Any clue what to do? Rgds, Arne Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 2, 2016 Moderators Share Posted June 2, 2016 Sounds like it's taking a scan of the applications you have installed for the applications tab. This scan is usually instantaneous, however can be greatly slowed down if the user uses a winapp2.ini file, especially if it's a large ini, such as using the entire community template without editing out the applications you don't have installed. So my first question in these cases is do you have a winapp2 file? If so, and you remove the file from the ccleaner directory, does the delay go away? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
myrtle98 Posted June 2, 2016 Author Share Posted June 2, 2016 You were absolutely right, Nergal, thank you very much. In my Program Files\Ccleaner I found a winapp2.ini of 826KB, which seems to be the entire community template. The file must have been stored there when I tested [Voldemort]. Using a small winapp2.ini on another PC I was not aware of the performance effects the total template would have on Ccleaner. After deleting the template Ccleaner performs as before, thank you again Arne Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 2, 2016 Moderators Share Posted June 2, 2016 No problem. We dont really mention the thing you tried here, so I've edited your post accordingly. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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