Jump to content

Ccleaner v5.18 Analye butto grey


Recommended Posts

Starting with Ccleaner v5.17 when opening the programme in Cleaner both Analyze and Run Cleaner buttons are grey. I have to  switch to Registry and do a Scan for Issues. Afterwards when changing back to Cleaner both buttons Analyze and Run Cleaner are blue and can be used.

 

Happens on both Windows 10 Pro 32bit and Windosw 10 Home 64bit since v5.17

 

Any clue what to do?

 

Rgds,

Arne

Link to comment
Share on other sites

  • Moderators

Sounds like it's taking a scan of the applications you have installed for the applications tab. This scan is usually instantaneous, however can be greatly slowed down if the user uses a winapp2.ini file, especially if it's a large ini, such as using the entire community template without editing out the applications you don't have installed.

 

So my first question in these cases is do you have a winapp2 file? If so, and you remove the file from the ccleaner directory, does the delay go away?

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

Link to comment
Share on other sites

You were absolutely right, Nergal, thank you very much. In my Program Files\Ccleaner I found a winapp2.ini of 826KB, which seems to be the entire community template. The file must have been stored there when I tested [Voldemort]. Using a small winapp2.ini on another PC I was not aware of the performance effects the total template would have on Ccleaner.

 

After deleting the template Ccleaner performs as before, thank you again

Arne

 

Link to comment
Share on other sites

  • Moderators

No problem. We dont really mention the thing you tried here, so I've edited your post accordingly. :)

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.