balloon66 0 Posted April 1, 2016 Share Posted April 1, 2016 Sorry for my bad english: Using windows control panel in windows 10 pro 64 bit and there starting "credential manager" I get the error "failure in credential manager code 0x80070057". I chatted with Microsoft support and was given the explanation "this error is the result of using CCleaner" and I should reset windows completely. Are there any ideas fixing the problem? It is right that I am using CCleaner, but I never used the registry cleaner module. Link to post Share on other sites
Moderators hazelnut 8 Posted April 1, 2016 Moderators Share Posted April 1, 2016 This seems to be a problem for quite a few people if you look in a Google search so may not be caused by Ccleaner. Have you tried this? http://superuser.com/questions/1008997/web-credentials-showing-error-0x80070057-the-parameter-is-incorrect Please note...Doing so will erase all login credentials for all apps for your user account! That is all usernames and passwords, including those inside Google Chrome. CCleaner documentation can be found here https://www.ccleaner.com/docs/ccleaner Support contact https://support.piriform.com/hc/en-us/requests/new support@ccleaner.com Link to post Share on other sites
balloon66 0 Posted April 1, 2016 Author Share Posted April 1, 2016 Thank you very much for answering. But the solution does not work. There are no files in the mentioned folder, although show hidden files is enabled. I have too PC. Same result on the other machine (no files in the folder), but on this machine the credential manager Is working fine. More ideas? Link to post Share on other sites
Moderators hazelnut 8 Posted April 2, 2016 Moderators Share Posted April 2, 2016 If you have tried all the many solutions offered on Google, then perhaps a refresh of your system may be the only option CCleaner documentation can be found here https://www.ccleaner.com/docs/ccleaner Support contact https://support.piriform.com/hc/en-us/requests/new support@ccleaner.com Link to post Share on other sites
balloon66 0 Posted April 2, 2016 Author Share Posted April 2, 2016 Problem solved! In http://superuser.com...er-is-incorrect it is important to deactivate in the explorer options "Hide protected operating system files". Everything is working fine now. Hazelnut, thank you very much for your help. You did a great job!!! Best regards, Uwe Link to post Share on other sites
Moderators hazelnut 8 Posted April 2, 2016 Moderators Share Posted April 2, 2016 Glad to hear things are working for you now CCleaner documentation can be found here https://www.ccleaner.com/docs/ccleaner Support contact https://support.piriform.com/hc/en-us/requests/new support@ccleaner.com Link to post Share on other sites
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