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a Newbie's question...Can't download ccleaner professional from website


dsleno

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I bought my ccleaner professional version at a retail store.  It comes on CD.  The version I bought entitles me to unlimited PC's.

I have loaded it on to PC's that have a CD drive but now I want it on my Microsoft Surface Pro3 tablet that has no CD drive.

How do I get a version from the website downloaded to load on to a windows tablet that has no CD without paying again or having to buy a CD drive!

I have tried and can't find a way to do this.

 

Second question:  how do I get an account.  It seems that when trying to get an account, I am asked for my email address that was used at purchase time.  I gave no email address as I was not asked for it.  I think this request for email address happens if the ccleaner was purchased online.  I bought my version at a retail store and no email address was requested!

 

Without an account, I can't get in touch with Piriform to pursue my query(s) further.

Any help would be appreciated.

Thanks in advance,

Don

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as to your first question, on a PC with a CD unit, copy the contents of the CD onto a USB stick.

that stick then goes into the Surface Pro and the software installed from that.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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