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IE11 passwords are being deleted [split from winapp2.ini topic]


Deo Domuique

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I've split this into it's own unique topic since it had nothing to do with the winapp2.ini topic.

 

-------------

 

To keep your IE passwords:

Open CCleaner. In the Cleaner->Windows section look for Internet Explorer and untick Saved Passwords.

 

See screenshot (click to enlarge):

post-26-0-00831400-1442852971_thumb.png

 

You many optionally want to configure which Cookies to Keep, just in case this is also what's causing you the issue.

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Same thing happening to me.

 

The passwords that are being cleared are in "Windows Credentials Manager - Web Credentials" - not the cookie-based ones.

 

Done some testing and CCleaner seems to be confusing Edge and IE11. Screenshot below shows IE11 completely de-selected and it still deletes saved passwords in IE11.

If I want to keep my IE11 passwords I have to set both Edge and IE11 to keep passwords.

 

This is a PITA as I have (well, had) many saved passwords.

 

Running Windows 10 64 Pro with all cumulative updates (no preview builds).

This seems to have started with the very latest CCleaner update 5.10.5373

 

Been using CCleaner for many years and highly recommend it to colleagues and friends.

A fix for this would be appreciated.

 

ccleaner_screenshot.jpg

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  • 5 months later...

w10 with ie + edge?

 

have w10 really two microsoft browser?

Versions of CCleaner Cloud; Introduction Ccleaner Cloud;

Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free

 

Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard"

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have w10 really two microsoft browser?

 

Yes.

 

Edge is supposed to eventually replace Internet Explorer.

However it was not full ready when Win 10 was released so IE was included with Win 10 as well.

 

Edge is still a work in progress (some would still call it a Beta version) although less techy users don't realise this

.

This is why Piriform and others are still having problems with it, it's a moving target.

 

Further complicated by the fact that Edge and IE often make use of the same files, especially temporary files, so you can't regard them seperately when cleaning.

(Oh, and the desktop File Explorer and One Drive also use some of the same files).

 

I just ignore them and use Firefox.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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hi there, i do seem to have the same problem, here's my settings for IE, Chrome and Firefox. IE deletes the saves passwords every time i run CCleaner, Chrome and FF instead do not.why's that? thanks,Gabrio

 

this has been going on for a while.. thanks!
Did you read the reply above about cookie to keep? Does that not solve you issue. I don't think your and hector are the same thing as you don't have edge (or it doesn't look like you do per the screenshots)

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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w10 with ie + edge? have w10 really two microsoft browser?

 

have w10 really two microsoft browser? Yes. Edge is supposed to eventually replace Internet Explorer.However it was not full ready when Win 10 was released so IE was included with Win 10 as well. Edge is still a work in progress (some would still call it a Beta version) although less techy users don't realise this.This is why Piriform and others are still having problems with it, it's a moving target. Further complicated by the fact that Edge and IE often make use of the same files, especially temporary files, so you can't regard them seperately when cleaning.(Oh, and the desktop File Explorer and One Drive also use some of the same files). I just ignore them and use Firefox.
Guys, please stay on topic of helping users within the help threads

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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Guys, please stay on topic of helping users within the help threads

A bit harsh there nergal.

 

Those comments are on topic, are relevant, and explain why passwords in IE or Edge can get deleted even when you have set Ccleaner not to.

 

Which was what the OP was asking.

 

IE and Edge are entangled.

 

In post #3 Hector_the_invincible also noted:

CCleaner seems to be confusing Edge and IE11. Screenshot below shows IE11 completely de-selected and it still deletes saved passwords in IE11.

 

If I want to keep my IE11 passwords I have to set both Edge and IE11 to keep passwords.

Which again shows this entanglement between IE and Edge.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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  • 1 month later...

Did you read the reply above about cookie to keep? Does that not solve you issue. I don't think your and hector are the same thing as you don't have edge (or it doesn't look like you do per the screenshots)

 

hi there,

 

I have just seen this reply, didn't get any notification for some reason... I think the option of using "cookies to keep" is a bit too complicated to do it one by one... but if there's no other solution thanks for the info anyway.

 

so the culprit is that the passwords are stored in some of those temp files which are cleaned during the "usual" cleanup correct?

 

cheers,

Gab

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If you're wanting to save your IE 11 passwords in Win10 Hector_the_invincible had the solution in post 3:

 

If I want to keep my IE11 passwords I have to set both Edge and IE11 to keep passwords.

 

Going by what Hector_the_invincible wrote - to do this open CCleaner, and then:

1. Untick/disable Saved Passwords under both Internet Explorer and Edge in CCleaner.

2. Test by cleaning with CCleaner to make sure the passwords either remain intact, or if they're still being deleted.

 

Then again the above instructions may not work according to this written by him also:

 

The passwords that are being cleared are in "Windows Credentials Manager - Web Credentials" - not the cookie-based ones.

Edited by Andavari
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