Jump to content

Youtube subscriptions & likes etc wiped off after CCleaner


rebecca67e

Recommended Posts

Hi there,

 

Just wondered if anyone here could help me or shed some light on my problem

 

I just ran CCleaner. Usually I untick firefox but this time I let it clean my browser.

 

So I'm signing back into all my accounts after the passwords have been cleared, and realise my Youtube account has been completely wiped.

 

There's no subscriptions, liked/favourited videos, nothing - it's like a brand new account.

 

I've tried signing in on firefox, IE, chrome... nothing

 

The weird thing is, when I sign into the same YT account on my phone, all of the info is still there. Which I'm really grateful for (youtube addict here), but would be very inconvenient if I can't access from the PC.

 

 

Any help much appreciated, thanks for reading

Link to comment
Share on other sites

  • Moderators

Not possible. your YouTube subscriptions are stored on a Google server, not your personal devices. Perhaps you have multiple accounts on youtube/google

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

Link to comment
Share on other sites

Not possible. your YouTube subscriptions are stored on a Google server, not your personal devices. Perhaps you have multiple accounts on youtube/google

Hi,

I do have 3 accounts with Youtube/google... I've checked them all and they are all now completely blank, all info wiped off.

I don't understand how this is possible either. I should probably try logging in from a different computer and see what happens

Link to comment
Share on other sites

  • Moderators

Just to repeat and be clear, there is no way ccleaner could be the cause here, sorry I can't help any further

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

Link to comment
Share on other sites

Yeah, I figure since they aren't showing up on my dad's computer either then it can't be CCleaner.

Must have been a coincidence. I'll figure it out eventually... I have the subscriptions on my phone still so not too bothered at the moment.

 

Thanks anyway

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.