BobWeber Posted August 20, 2015 Share Posted August 20, 2015 What was the point of my paying $25 for the pro version? I see zero extra settings. It will not defrag my system drive to any better that 24% still fragmented. I feel kind of stupid here paying for something free does. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 20, 2015 Moderators Share Posted August 20, 2015 See here http://forum.piriform.com/index.php?showtopic=34115&do=findComment&comment=203539 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 20, 2015 Moderators Share Posted August 20, 2015 It is very clear on the defraggler website what the difference is. Under the free version it says "optimized hard discs" Under the first tier (25 dollars) Defraggler Pro it says "optimized hard discs", "automatic updates", "premium support". I would say it's easy to tell that the payment gets you direct developer priority support (as opposed to mostly relying on this the users' forum) and the ability to update without visiting the website. As well, there is no bundled google offers. While this may not seem worth it to you, it was there in plain font for you to see before you press buy and for many who rely on defraggler these benefits are worth the once a year (non-subscription) payments they make for it. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
login123 Posted August 20, 2015 Share Posted August 20, 2015 There is one other issue, imho. Piriform makes excellent softwares available for the whole world, for free. A little support from anyone who can afford it is very nice. I have a related question. Fortunately I have never had to seek additional support but if I do, who is it that will be replying? My pro versions are out of date just now, so I can't check for myself. The CCleaner SLIM version is always released a bit after any new version; when it is it will be HERE :-) Pssssst: ... It isn't really a cloud. Its a bunch of big, giant servers. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 20, 2015 Moderators Share Posted August 20, 2015 The development staff is who will be replying, I'm not so sure what more of an answer can be given to the question "who will be answering" ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
login123 Posted August 20, 2015 Share Posted August 20, 2015 That answers it. Thank you. The CCleaner SLIM version is always released a bit after any new version; when it is it will be HERE :-) Pssssst: ... It isn't really a cloud. Its a bunch of big, giant servers. Link to comment Share on other sites More sharing options...
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