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installs, then crashes


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  • Moderators

can you provide more info, like; CC version, Windows version, where did you download it from, was it a new install or upgrading a version already installed, have you tried the portable or slim builds, does it happen if installed with the PC in Safe Mode?

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I have Windows Vista. It was a new instal. Never used this program before. The download says CCsetup504.  I have not tried portable or slim build, and haven't tried in safe mode. I am trying to get this program because my computer is just overloaded and getting slower and slower. Should just Reformat from the beginning.  I will try to start in safe mode.

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  • Moderators

don't click Start Trial.

in fact, go here; http://www.piriform.com/ccleaner/builds and get the Portable version.

that way there will be no install to trip you up, and you can run CC to cleanup your PC.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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  • Moderators

no worries, glad you got it working.

 

and a belated welcome to the forums.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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