funky2015 Posted April 19, 2015 Share Posted April 19, 2015 Recuva hangs after a while during either searching for files or recovering. If I cancel, it keeps saying canceling and locks up the hard drive. I use 1.52. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 19, 2015 Moderators Share Posted April 19, 2015 Can you give a lot more info please such as operating system you have, what you are searching for, how you have done the Recuva settings and is there a particular file it hangs at. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
funky2015 Posted April 24, 2015 Author Share Posted April 24, 2015 I use Windows 7 64-bit. It hangs after like 2 minutes after either searching or recovering. If I click cancel it just keeps saying canceling. If I kill from the task manager, it takes like 10 minutes to shut down. Also,, it seems like it hangs when it runs into certain files. If I try to recover other files than the ones that hang, it works. If I try to even recover one file that causes freeze, recuba first indicates it'l take few second to recover, then keeps changing to 1 day or more in few seconds. Link to comment Share on other sites More sharing options...
Moderators mta Posted April 25, 2015 Moderators Share Posted April 25, 2015 sounds like those files may live on a sector that has gone bad. scan the disk for errors. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 25, 2015 Moderators Share Posted April 25, 2015 sounds like those files may live on a sector that has gone bad. scan the disk for errors. This was my thought too ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
funky2015 Posted April 26, 2015 Author Share Posted April 26, 2015 What should I use to check the disk for error? Thanks, Link to comment Share on other sites More sharing options...
funky2015 Posted April 27, 2015 Author Share Posted April 27, 2015 Is there way fore Recuva to skip those files automatically, so it doesn't hang? Link to comment Share on other sites More sharing options...
Moderators mta Posted April 27, 2015 Moderators Share Posted April 27, 2015 What should I use to check the disk for error? Thanks, start a command prompt and type chkdsk c: /r you may only need the /f switch which fixes most errors but by the sounds of it, maybe going straight to the /r which tries to recover data from bad sectors would be required. change c: for whatever drive letter you want scanned. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 27, 2015 Moderators Share Posted April 27, 2015 You will have to run the command prompt as admin on Win 7. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
funky2015 Posted April 27, 2015 Author Share Posted April 27, 2015 Thanks for the suggestion. Even after chkdsk /r, Recuva hangs. Even if I try to recover one file that causes the freeze, it takes like 15 minutes for me to cancel. Why can't Recuva abort the process right away when I cancel? Link to comment Share on other sites More sharing options...
Moderators mta Posted April 27, 2015 Moderators Share Posted April 27, 2015 what did the report at the end of the CHKDSK process say - any problems found/fixed? how are you cancelling Recuva? have you tried killing the process from Task Manager? now big are the files that cause it to hang? have you tried running Recuva with the PC in Safe Mode? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
funky2015 Posted April 27, 2015 Author Share Posted April 27, 2015 chkdsk says no error is found, but indicates there are in deed little bit of bad sector like 500k.As mentioned in previous post, I can't even kill the recuva process from the task manager.Also, the files trying to recover are not big like 10-20mb. Link to comment Share on other sites More sharing options...
micmacplanet Posted May 3, 2015 Share Posted May 3, 2015 my Recuva it's stuck what should I do? Link to comment Share on other sites More sharing options...
Moderators mta Posted May 3, 2015 Moderators Share Posted May 3, 2015 are you having the same problem as @funky2015? what are your specs? what have you tried? more info = better help. if your issue is different to @funky2015, you can start your own thread so as to 1) get help more directed to your issue and 2) not to muddy the waters for this thread. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now