mwr Posted February 6, 2015 Share Posted February 6, 2015 After installing and running the latest version (64 bit), v 5.02.5101, I had to sign into all sites that previoiusly remembered me. I don't recall this ever happening before. How do I prevent this from happening again? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted February 6, 2015 Moderators Share Posted February 6, 2015 Installing ccleaner will not change any sites. Did you run the cleaning section? OS version? Any changes to defaults that you've set? Browser brand and version? Are you using a Winapp2 file or any other ccleaner enhancing software? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
mwr Posted February 6, 2015 Author Share Posted February 6, 2015 I ran the cleaning and registry sections, as I always have done..Main browser is Firefox. Win 7 computer. No ccleaner enhancing software. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted February 6, 2015 Moderators Share Posted February 6, 2015 (edited) Nothing has changed in ccleaner's cleaning that would remove firefox cookies.What do you have checked off in the Firefox section.Now that you are signed in to a few sites are their cookies showing in the cookies to keep section.I hope you follow, or in the future begin following, the advice in my signature regarding cleaning the registry, as even as you've not yet run in to problems from wholesale cleaning of the registry it's a matter of when not if that tiger will bite you (and maybe caused this).Are you sure ccleaner did the site information removal?Are you able to recreate this issue via cleaning each individual Firefox entry 1 at a time: Right click the first Firefox entry. Choose clean Open Firefox and check sites. If not removed repeat 1-3 until all Firefox entries have been gone through. Try cleaning the Adobe Flash entry, by itself, with the same method. Report back and I'll attempt to aid more. Also what version of firefox (don't say "latest", this helps no one) Edited February 6, 2015 by Nergal Editted because Tapatalk is stupid ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
mwr Posted February 6, 2015 Author Share Posted February 6, 2015 Firefox 35.0.1 Link to comment Share on other sites More sharing options...
Moderators Nergal Posted February 6, 2015 Moderators Share Posted February 6, 2015 what a brief answer to such a detailed step of troubleshooting (I edited it so it does not look like a run-on sentence any more.) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
mwr Posted February 7, 2015 Author Share Posted February 7, 2015 One of the thiungs I've alwasys liked about ccleaner is thawt I didnt have to spend any time with it, just run it. That seems to not be the case any more. Link to comment Share on other sites More sharing options...
Moderators mta Posted February 7, 2015 Moderators Share Posted February 7, 2015 that's also one of the reasons I favour it, just run & you're done. ideal for the novice, no training needed, and I've done that on so many PC's now, it's taken on trust that it just works. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted February 7, 2015 Moderators Share Posted February 7, 2015 The cleaning section yes it is safe to run the defaults, registry not so much (and this has always been the case. But you still haven't provided the required information for the thread to provide you aid. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
mwr Posted February 8, 2015 Author Share Posted February 8, 2015 v 5.02.5101. The following are checked in the FF section (they wre checked by default): Internet Cache, Internet History, Cookies, Download History, Session. Is the "Cookies" check eliminating the login cookies? If so, why is that happening with this version when no other versions did that (don't know what was checked with those; always used the defaults)? Nothing has changed in ccleaner's cleaning that would remove firefox cookies.What do you have checked off in the Firefox section. Link to comment Share on other sites More sharing options...
Alan_B Posted February 16, 2015 Share Posted February 16, 2015 Firefox is in a constant state of flux. What can be cleaned on day may cause problems the next day. Firefox has abandoned us users to staify its developers, so I have now moved to Palemoon which is far more stable and uses the same Addons. Link to comment Share on other sites More sharing options...
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