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CCleaner install file has changed and doesn't work


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In my company we use the free version and so I monitor the version number and, incidentally the file size, to know when there's a new version. I downloaded and installed 4.19... on 27 Oct. On 3 Nov I got a message from my monitoring program that the file size had changed although the version number hadn't.

 

I downloaded the installer again and it is 1592 bytes bigger than the file I downloaded in Oct. I was suspicioius but eventually tried installing it. It wouldn't install.!: :wacko: As I maintain this for my company I need to know if this version was correct.

 

It started installing but after the green bar moved about 1 centimetre it stopped. The only way to stop it was to use Task Manager.

 

How has this happened? Will it be corrected? Are the others in my company stuck with 4.18 until version 5 comes out?

 

Is CCleaner secure and can we trust it?

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I suggest you contact Piriform to ask about this as you are using CCleaner in an environment where you are monitoring other computers with it.

 

Make sure you tell them where you downloaded it from and what monitoring program you were using which flagged the file size change.

 

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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Contact details

 

http://www.piriform.com/contact

 

Don't forget to mention what your monitoring program is, and which webpage you got the actual download from.

 

(I've de-linked your download as we don't allow live exe files for download on forum)

 

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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