halpernl Posted October 16, 2014 Share Posted October 16, 2014 I am running Windows 7, latest service packs according to my computer and registry setting, yet when I try to install CCleaner, it tells me that I need to upgrade my operating system to XP or higher. What is CCleaner looking at when it makes this determination? How can I change it? Thanks. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 16, 2014 Moderators Share Posted October 16, 2014 Make sure you downloaded ccleaner from http://ccleaner.com/download. Make sure compatibility mode isn't turned on for the installer. Try the slim build from http://www.piriform.com/ccleaner/builds Or,alternatively, you can unzip the portable build on top of your old install (afterward be sure to delete portable.dat from the folder, if it exists) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Impalafarmer Posted October 17, 2014 Share Posted October 17, 2014 I am also experiencing problems upgrading to v4.18.4844 with my Windows 7 Pro machine. I have a notebook running 8.1 and two other DELL PCs running XP Pro, all three of these machines installed & run the latest version of CCleaner with the Active Monitoring with no issues. When I try to update to the latest version with my DELL Dimension E520 running 7 Pro the installer hangs up at installing the .exe file every time. I've had no issues updating with 7 Pro until this version. Link to comment Share on other sites More sharing options...
Impalafarmer Posted October 17, 2014 Share Posted October 17, 2014 UPDATE: Please disregard my last post. I went to the download link you posted, Nergal, and it installed just fine. For some reason the link my old (last) version of CCleaner was sending me to update didn't work, yours did. Thank You. Link to comment Share on other sites More sharing options...
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