TonyRoo Posted August 18, 2014 Share Posted August 18, 2014 CCCleaner keeps getting stuck on the same file; which does not exist. This only happen when I use any form of secure deletion; normal deletion works fine. I run BitDefender but this issue still happens when I have BitDefender disabled. t @mta : @tonyroo, have you tried running it from Safe Mode, and have you temporarily disabled your AV to see if CC runs to completion then? Not run in safemode but have run without AV running. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted August 18, 2014 Moderators Share Posted August 18, 2014 Not run in safemode but have run without AV running. Most modern AVs from my experience can't be fully disabled while in the normal mode of Windows. The reason being they'll still have drivers running in the background that have nothing to do with stopping real-time protection or services associated with them. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 18, 2014 Moderators Share Posted August 18, 2014 Debug report? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
TonyRoo Posted August 19, 2014 Author Share Posted August 19, 2014 I've run it a few times now using normal and not secure delete. Now when I run it with secure delete turned back on it gets to completion. Very bizzare; I even left it over night once and it remained stuck on the file. If it happens again I will run it with the debug switch and start a new topic. Thanks for you're help, sorry to have wasted your time. t Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 19, 2014 Moderators Share Posted August 19, 2014 Bitdefender dislikes multiple wiping of files ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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