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cannot wipe entire drive


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i have a trogan on my computer, reformating using windows installation disk does not work cause the trojan is still there after reformating. i want to wipe my hard drive using ccleaner. when i select wipe entire drive, the wipe button is greyed out and it wont work. how do i wipe my entire drive using cleaner?

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If you say the Trojan is still there after reformatting you really need malware removal help.

 

See the places which offer it for free from the list in ITEM NUMBER 10 here

 

http://forum.piriform.com/index.php?showannouncement=15&f=4

 

(the reason the wipe button is greyed out is that you cannot wipe a drive while you are using the drive)

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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