TonyMart Posted April 9, 2014 Share Posted April 9, 2014 Any hard drive larger than 1TB is returning incorrect information. My 2TB reports the following with the portable version of Speccy v1.25.674 SAMSUNG HD204UI ATA Device Manufacturer SAMSUNG Business Unit/Brand Desktop Model Capacity For This Specific Drive 200GB Interface ATA Capacity 0 B Real size 0 bytes RAID Type None S.M.A.R.T S.M.A.R.T not supported Partition 0 Partition ID Disk #1, Partition #0 Disk Letter T: File System NTFS Volume Serial Number 20196D38 Size 1863 GB Used Space 1379 GB (75%) Free Space 483 GB (25%) Anybody else having the same problem? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 9, 2014 Moderators Share Posted April 9, 2014 Um 1893 GB is a 2 TB drive I'm not sure what your are reporting ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
TonyMart Posted April 9, 2014 Author Share Posted April 9, 2014 Any of my drives less than 1TB report a lot more info. A 500GB drive for instance givesHitachi HDP725050GLA360 ATA Device Manufacturer Hitachi Product Family Deskstar Series Prefix Unknown s 500GB Heads 16 Cylinders 60,801 Tracks 15,504,255 Sectors 976,768,065 SATA type SATA-II 3.0Gb/s Device type Fixed ATA Standard ATA8-ACS Serial Number GEC534RF3X8MPJ LBA Size 48-bit LBA Power On Count 1332 times Power On Time 565.7 days Speed 7200 RPM Features S.M.A.R.T., APM, AAM, NCQ Max. Transfer Mode SATA II 3.0Gb/s Used Transfer Mode SATA II 3.0Gb/s Interface SATA Capacity 465 GB Real size 500,107,862,016 bytes RAID Type None S.M.A.R.T Status GoodCompare that info with that given for the 2TB drive. Heads, cyclinders and sector values as well as the drive serial number, speed and a wealth of other very useful info are reported. Drives larger than 1TB report a 'Model Capacity For This Specific Drive' value less than the real value. For the 2TB drive I quoted the figure is given as 200GB where it should be 2000GB. The 'Real size' is given as 0 bytes for the 2TB drive but correctly for the 500GB drive.I agree the partition info is reported correctly but the information shown above for the 500GB is not given for the 2TB drive. Link to comment Share on other sites More sharing options...
Moderators mta Posted April 9, 2014 Moderators Share Posted April 9, 2014 how many drives > 1TB and how many < 500GB are you using for your baseline? maybe it's simply the lack of info available from the drives firmware. for example your Hitachi 500GB shows Product Family and Series Prefix, my Seagate 500GB doesn't. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
TonyMart Posted April 10, 2014 Author Share Posted April 10, 2014 I have 3 drives in my PC. I used Speccy v1.18.379 and v1.25.674 and got the following results. I've only highlighted the 2TB drive results.================================================================Speccy Portable v1.18.379Hard Drives 466GB Hitachi HDP725050GLA360 ATA Device (SATA) 27 °C 1863GB SAMSUNG HD204UI ATA Device (SATA) 22 °C 932GB Hitachi HDS721010CLA332 ATA Device (SATA) 26 °CSAMSUNG HD204UI ATA Device Manufacturer SAMSUNG Business Unit/Brand Desktop Model Capacity For This Specific Drive 200GB Heads 16 Cylinders 16383 SATA type SATA-II 3.0Gb/s Device type Fixed ATA Standard ATA8-ACS Serial Number S2HGJ9GB201230 Interface SATA Capacity 1863GB Real size 2,000,398,934,016 bytes RAID Type NoneS.M.A.R.T================================================================Speccy Portable v1.25.674Storage 465GB Hitachi HDP725050GLA360 ATA Device (SATA) 26 °C 0B SAMSUNG HD204UI ATA Device (ATA) 931GB Hitachi HDS721010CLA332 ATA Device (SATA) 26 °CSAMSUNG HD204UI ATA Device Manufacturer SAMSUNG Business Unit/Brand Desktop Model Capacity For This Specific Drive 200GB Interface ATA Capacity 0 B Real size 0 bytes RAID Type NoneS.M.A.R.T================================================================Speccy v1.18.379 reports correct info for all 3 drives except for the 2TB where 'Model Capacity For This Specific Drive 200GB' which should be 2000GB not 200GB. Speccy v1.25.674 does not report the same info as v1.18.379 did. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 10, 2014 Moderators Share Posted April 10, 2014 Ok I'm seeing what you mean for some reason 1.25 shows zero bytes for the 2040 where 1.18 is giving 1863 (the correct). I hate to ask but, what about speccy 1.19 through 1.24. Could you test those versions to see exactly when the sourness begins, this will help the developers pinpoint the error. From what I can tell, some where in the mix, size figuring for drives was changed (as evidenced by the small change in size on the other two drives in your two reports) and in that equation something is programmed incorrectly. As the original post asks does anyone else have a 2 tb+ drive that they can spec? That'll allow the developers to see if it is just this model of drive, or even specific to this particular drive. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
TonyMart Posted April 10, 2014 Author Share Posted April 10, 2014 Here are the results for Speccy Portable versions 1.20.446, 1.21.491 and 1.22.536. It seems it broke between versions 1.20 and 1.21. Version 1.22 gives a different result from 1.21 so maybe the code changed there as well. The 'Model Capacity For This Specific Drive 200GB' line is wrong in all cases as it should say 2000GB not 200GB.I hope that helps.===============================================================v1.20.446Hard Drives 466GB Hitachi HDP725050GLA360 ATA Device (SATA) 25 °C 1863GB SAMSUNG HD204UI ATA Device (SATA) 20 °C 932GB Hitachi HDS721010CLA332 ATA Device (SATA) 24 °CSAMSUNG HD204UI ATA Device Manufacturer SAMSUNG Business Unit/Brand Desktop Model Capacity For This Specific Drive 200GB Heads 16 Cylinders 16,383 SATA type SATA-II 3.0Gb/s Device type Fixed ATA Standard ATA8-ACS Serial Number S2HGJ9GB201230 Interface SATA Capacity 1863GB Real size 2,000,398,934,016 bytes RAID Type NoneS.M.A.R.T===============================================================v1.21.491Hard Drives 466GB Hitachi HDP725050GLA360 ATA Device (SATA) 25 °C 17179869184GB SAMSUNG HD204UI ATA Device (SSD) 932GB Hitachi HDS721010CLA332 ATA Device (SATA) 24 °CSAMSUNG HD204UI ATA Device Manufacturer SAMSUNG Business Unit/Brand Desktop Model Capacity For This Specific Drive 200GB Interface ATA Capacity 17179869184 GB Real size (2) bytes RAID Type NoneS.M.A.R.T===============================================================v1.22.536Hard Drives 466GB Hitachi HDP725050GLA360 ATA Device (SATA) 24 °C 53MB SAMSUNG HD204UI ATA Device (SSD) 932GB Hitachi HDS721010CLA332 ATA Device (SATA) 23 °CSAMSUNG HD204UI ATA Device Manufacturer SAMSUNG Business Unit/Brand Desktop Model Capacity For This Specific Drive 200GB Interface ATA Capacity 53 MB Real size 56,031,504 bytes RAID Type NoneS.M.A.R.T=============================================================== Link to comment Share on other sites More sharing options...
ViperMWC Posted April 30, 2014 Share Posted April 30, 2014 Did some checks of my own, as my Samsung SAMSUNG HD204UI was showing up as 0MB on Speccy !! Some Interesting numbers showing up. With Speccy 1.10.248 (64-bit) 488GB SAMSUNG SAMSUNG HD502IJ ATA Device (SATA) 977GB SAMSUNG SAMSUNG HD103SJ ATA Device (SATA) 1954GB SAMSUNG SAMSUNG HD204UI ATA Device (SATA) ------------------------------------------------------------- With Speccy 1.15.309 (64-bit) 488GB SAMSUNG SAMSUNG HD502IJ ATA Device (SATA) 977GB SAMSUNG SAMSUNG HD103SJ ATA Device (SATA) 1954GB SAMSUNG SAMSUNG HD204UI ATA Device (SATA) ------------------------------------------------------------- With Speccy 1.19.411 (64-bit) 466GB SAMSUNG HD502IJ ATA Device (SATA) 932GB SAMSUNG HD103SJ ATA Device (SATA) 1863GB SAMSUNG HD204UI ATA Device (SATA) ------------------------------------------------------------- With Speccy 1.20.446 (64-bit) 466GB SAMSUNG HD502IJ ATA Device (SATA) 932GB SAMSUNG HD103SJ ATA Device (SATA) 1863GB SAMSUNG HD204UI ATA Device (SATA) ------------------------------------------------------------- With Speccy 1.21.491 (64-bit} 466GB SAMSUNG HD502IJ ATA Device (SATA) 932GB SAMSUNG HD103SJ ATA Device (SATA) 17179869184GB SAMSUNG HD204UI ATA Device (SSD) ------------------------------------------------------------- With Speccy 1.22.535 (64-bit) 466GB SAMSUNG HD502IJ ATA Device (SATA) 932GB SAMSUNG HD103SJ ATA Device (SATA) 50MB SAMSUNG HD204UI ATA Device (SSD) ------------------------------------------------------------- With Speccy 1.24.632 (64-bit) 465GB SAMSUNG HD502IJ ATA Device (SATA) 931GB SAMSUNG HD103SJ ATA Device (SATA) 0B SAMSUNG HD204UI ATA Device (ATA) 1397GB Samsung M3 Portable USB Device (USB (SATA)) 1397GB Samsung M3 Portable USB Device (USB (SATA)) ------------------------------------------------------------- With Speccy 1.25.674 (64-bit) 465GB SAMSUNG HD502IJ ATA Device (SATA) 931GB SAMSUNG HD103SJ ATA Device (SATA) 0B SAMSUNG HD204UI ATA Device (ATA) 1397GB Samsung M3 Portable USB Device (USB (SATA)) 1397GB Samsung M3 Portable USB Device (USB (SATA)) ------------------------------------------------------------- With Speccy 1.26.698 (64-bit) 465GB SAMSUNG HD502IJ ATA Device (SATA) 931GB SAMSUNG HD103SJ ATA Device (SATA) 0B SAMSUNG HD204UI ATA Device (ATA) 1397GB Samsung M3 Portable USB Device (USB (SATA)) 1397GB Samsung M3 Portable USB Device (USB (SATA)) ------------------------------------------------------------- I have no expertise in these matters, so I'll leave this to the smart people, but there seems to be some problem with this model HHD, perhaps it's down to Samsung, not Speccy Data posted for information purposes as I'm having no problems with the 2041UI and it's deff 2TB !! Even though it seems to have an identity problem Best Wishes, Mick C. Link to comment Share on other sites More sharing options...
jopower Posted September 23, 2016 Share Posted September 23, 2016 Before getting started with my bug report I would like to say how much I've enjoyed and appreciated Speccy for the past 5-odd years. Please keep up the fine work. I have Speccy 2.29.714 (64-bit) installed this month and it also reports my 2TB Hitachi drive erroneously. I have another Hitachi HDS721050CLA660 on another machine and it is also giving back same readout. Unless these drives are reporting themselves incorrectly Speccy needs some adjustment. Further, Speccy does not specify PATA drives. It calls them (ATA), which seems to me very generic as all drives are reported as an "ATA Device" just previously on same line. PATA and SATA are different iterations of ATA and should be reported correctly. The items I consider errors are in RED. Summary (excerpt) Storage 465GB Hitachi HDS721050CLA660 ATA Device (SATA) 39 °C 1863GB Hitachi HUA722020ALA331 ATA Device (SATA) 41 °C 465GB Western Digital WDC WD5000AAKB-00H8A0 ATA Device (ATA) 42 °C Note that the Western Digital is NOT specified as PATA (nor are any other PATA drives on any machine). In the details below we also find it is not PATA: Interface ATA ================================================== See that for the Hitachi HUA722020ALA331 ATA Device... Model Capacity For This Specific Drive 200GB Yet father down we find: Capacity 1863 GB Real size 2,000,398,934,016 bytes =================================================== Below are the complete readouts for all my drives in order as Speccy reported. There may be some other errors I didn't see. Storage Hard drives Hitachi HDS721050CLA660 ATA Device Manufacturer Hitachi Product Family Deskstar Series Prefix Standard Model Capacity For This Specific Drive 500GB Heads 16 Cylinders 146,662 Tracks 32,558,964 Sectors 976,768,920 SATA type SATA-III 6.0Gb/s Device type Fixed ATA Standard ATA8-ACS Serial Number JP1572FL23L55K Firmware Version Number JP2OA41A LBA Size 48-bit LBA Power On Count 1460 times Power On Time 60.2 days Speed 7200 RPM Features S.M.A.R.T., NCQ Max. Transfer Mode SATA III 6.0Gb/s Used Transfer Mode SATA II 3.0Gb/s Interface SATA Capacity 465 GB Real size 500,107,862,016 bytes RAID Type None S.M.A.R.T Status Good Temperature 38 °C Temperature Range OK (less than 50 °C) S.M.A.R.T attributes Attribute name Real value Current Worst Threshold Raw Value Status 01 Read Error Rate 0 100 99 16 0000000000 Good 02 Throughput Performance 91 137 100 54 000000005B Good 03 Spin-Up Time 12452031 ms 120 100 24 0000BE00BF Good 04 Start/Stop Count 1,460 100 100 0 00000005B4 Good 05 Reallocated Sectors Count 0 100 100 5 0000000000 Good 07 Seek Error Rate 0 100 100 67 0000000000 Good 08 Seek Time Performance 35 130 100 20 0000000023 Good 09 Power-On Hours (POH) 60d 4h 100 100 0 00000005A4 Good 0A Spin Retry Count 0 100 100 60 0000000000 Good 0C Device Power Cycle Count 1,460 100 100 0 00000005B4 Good B7 SATA Downshift Error Count 0 100 100 0 0000000000 Good B8 End-to-End error / IOEDC 0 100 100 97 0000000000 Good B9 Head Stability 65,535 100 100 0 000000FFFF Good BB Reported Uncorrectable Errors 0 100 100 0 0000000000 Good BC Command Timeout 4,297,000,395 100 97 0 00001F05CB Good BD High Fly Writes (WDC) 0 100 100 0 0000000000 Good BE Temperature Difference from 100 35 °C 65 54 0 0022230023 Good C0 Power-off Retract Count 1,462 99 99 0 00000005B6 Good C1 Load/Unload Cycle Count 1,462 99 99 0 00000005B6 Good C2 Temperature 35 °C 171 162 0 0000120023 Good C4 Reallocation Event Count 0 100 100 0 0000000000 Good C5 Current Pending Sector Count 0 100 100 0 0000000000 Good C6 Uncorrectable Sector Count 0 100 100 0 0000000000 Good C7 UltraDMA CRC Error Count 0 200 200 0 0000000000 Good Partition 0 Partition ID Disk #0, Partition #0 File System NTFS Volume Serial Number 7C32506D Size 499 MB Used Space 328 MB (65%) Free Space 171 MB (35%) Partition 1 Partition ID Disk #0, Partition #1 Disk Letter C: File System NTFS Volume Serial Number 70368149 Size 46 GB Used Space 25.8 GB (55%) Free Space 20.4 GB (45%) Partition 2 Partition ID Disk #0, Partition #2 Disk Letter D: File System NTFS Volume Serial Number 30113CB7 Size 419 GB Used Space 237 GB (56%) Free Space 182 GB (44%) Hitachi HUA722020ALA331 ATA Device Manufacturer Hitachi Product Family Ultrastar Series Prefix Unknown Model Capacity For This Specific Drive 200GB Heads 16 Cylinders 243,201 Tracks 62,016,255 Sectors 3,907,024,065 SATA type SATA-II 3.0Gb/s Device type Fixed ATA Standard ATA8-ACS Serial Number BFGKZ0MF Firmware Version Number JKAOA3NH LBA Size 48-bit LBA Power On Count 32 times Power On Time 1090.6 days Speed 7200 RPM Features S.M.A.R.T., APM, NCQ Max. Transfer Mode SATA II 3.0Gb/s Used Transfer Mode SATA II 3.0Gb/s Interface SATA Capacity 1863 GB Real size 2,000,398,934,016 bytes RAID Type None S.M.A.R.T Status Good Temperature 39 °C Temperature Range OK (less than 50 °C) S.M.A.R.T attributes Attribute name Real value Current Worst Threshold Raw Value Status 01 Read Error Rate 0 100 100 16 0000000000 Good 02 Throughput Performance 103 132 132 54 0000000067 Good 03 Spin-Up Time 39584345 ms 120 120 24 00025C0259 Good 04 Start/Stop Count 44 100 100 0 000000002C Good 05 Reallocated Sectors Count 0 100 100 5 0000000000 Good 07 Seek Error Rate 0 100 100 67 0000000000 Good 08 Seek Time Performance 35 121 121 20 0000000023 Good 09 Power-On Hours (POH) 1090d 14h 97 97 0 000000663E Good 0A Spin Retry Count 0 100 100 60 0000000000 Good 0C Device Power Cycle Count 32 100 100 0 0000000020 Good C0 Power-off Retract Count 54 100 100 0 0000000036 Good C1 Load/Unload Cycle Count 54 100 100 0 0000000036 Good C2 Temperature 29 °C 206 206 0 000012001D Good C4 Reallocation Event Count 0 100 100 0 0000000000 Good C5 Current Pending Sector Count 0 100 100 0 0000000000 Good C6 Uncorrectable Sector Count 0 100 100 0 0000000000 Good C7 UltraDMA CRC Error Count 0 200 200 0 0000000000 Good Partition 0 Partition ID Disk #1, Partition #0 Disk Letter G: File System NTFS Volume Serial Number C8CB9D21 Size 932 GB Used Space 554 GB (59%) Free Space 377 GB (41%) Partition 1 Partition ID Disk #1, Partition #1 Disk Letter H: File System NTFS Volume Serial Number 2FF1F9D0 Size 930 GB Used Space 751 GB (80%) Free Space 179 GB (20%) WDC WD5000AAKB-00H8A0 ATA Device Manufacturer Western Digital Form Factor GB/3.5-inch Business Unit/Brand Desktop/WD Caviar RPM/Buffer Size or Attribute 7200 RPM with 2 MB cache Heads 16 Cylinders 60,801 Tracks 15,504,255 Sectors 976,768,065 Device type Fixed ATA Standard ATA8-ACS Serial Number WD-WCASY9554488 Firmware Version Number 05.04E05 LBA Size 48-bit LBA Power On Count 1092 times Power On Time 116.0 days Speed 7200 RPM Features S.M.A.R.T., AAM Max. Transfer Mode Ultra DMA/133 Used Transfer Mode Ultra DMA/133 Interface ATA Capacity 465 GB Real size 500,107,862,016 bytes RAID Type None S.M.A.R.T Status Good Temperature 39 °C Temperature Range OK (less than 50 °C) S.M.A.R.T attributes Attribute name Real value Current Worst Threshold Raw Value Status 01 Read Error Rate 0 200 200 51 0000000000 Good 03 Spin-Up Time 5008 ms 159 159 21 0000001390 Good 04 Start/Stop Count 1,506 99 99 0 00000005E2 Good 05 Reallocated Sectors Count 0 200 200 140 0000000000 Good 07 Seek Error Rate 0 100 253 0 0000000000 Good 09 Power-On Hours (POH) 115d 23h 97 97 0 0000000ADF Good 0A Spin Retry Count 0 100 100 0 0000000000 Good 0B Recalibration Retries 0 100 100 0 0000000000 Good 0C Device Power Cycle Count 1,092 99 99 0 0000000444 Good C0 Power-off Retract Count 305 200 200 0 0000000131 Good C1 Load/Unload Cycle Count 1,505 200 200 0 00000005E1 Good C2 Temperature 29 °C 118 90 0 000000001D Good C4 Reallocation Event Count 0 200 200 0 0000000000 Good C5 Current Pending Sector Count 0 200 200 0 0000000000 Good C6 Uncorrectable Sector Count 0 200 200 0 0000000000 Good C7 UltraDMA CRC Error Count 9 200 200 0 0000000009 Good C8 Write Error Rate / Multi-Zone Error Rate 0 200 200 0 0000000000 Good Partition 0 Partition ID Disk #2, Partition #0 Disk Letter I: File System NTFS Volume Serial Number D46EB42F Size 465 GB Used Space 452 GB (97%) Free Space 13.4 GB (3%) My Calc and My SlipStick, They Comfort Me. 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Moderators Augeas Posted September 23, 2016 Moderators Share Posted September 23, 2016 I suspect that the specifications you are claiming to be incorrect are being taken from the disk model ID (HUA722020ALA331). Model Capacity for this Specific Drive is the name Hitachi assigns to characters 8 and 9 of the disk ID. These are the first two significant digits of the disk capacity, in your case 20 (gb). I guess that Hitachi adds an additional zero perhaps because this was the way to do it when disks were smaller. Digits 12 and 13 (A3) identify the disk as Serial ATA 3 gb/s. There's no code for PATA. No doubt Hitachi know how to interpret these figures, and they may be a carry-over from old habits, as is so much in computing. So Speccy is correct in what it's reporting. Link to comment Share on other sites More sharing options...
jopower Posted December 16, 2016 Share Posted December 16, 2016 No, the Hitachi is a 2 TB drive and is reporting as 200 GB in the summary. I just updated to Speccy 1.30.740 from 1.29. I just checked the detailed storage report again and here's the direct copy (green and red text shows the true and erroneous info): Hitachi HUA722020ALA331 ATA Device Manufacturer Hitachi Product Family Ultrastar Series Prefix Unknown Model Capacity For This Specific Drive 200GB Heads 16 Cylinders 243,201 Tracks 62,016,255 Sectors 3,907,024,065 SATA type SATA-II 3.0Gb/s Device type Fixed ATA Standard ATA8-ACS Serial Number BFGKZ0MF Firmware Version Number JKAOA3NH LBA Size 48-bit LBA Power On Count 74 times Power On Time 1099.3 days Speed 7200 RPM Features S.M.A.R.T., APM, NCQ Max. Transfer Mode SATA II 3.0Gb/s Used Transfer Mode SATA II 3.0Gb/s Interface SATA Capacity 1863 GB Real size 2,000,398,934,016 bytes RAID Type None My Calc and My SlipStick, They Comfort Me. Link to comment Share on other sites More sharing options...
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