dg27 Posted March 27, 2014 Share Posted March 27, 2014 I run CCeaner on four systems, all Win7 Pro 64 bit. In all four cases when I updated to any version after v4.09 the "Shutdown after clean" option does not shut down the machine. The program runs correctly and closes, but the machine does not shut down. In all four cases I restored to v4.09 and it then worked fine. Is this a known bug? dg Link to comment Share on other sites More sharing options...
Guest MrT Posted March 27, 2014 Share Posted March 27, 2014 Hi dg27, I am sorry to hear that you are having problems with this feature. Can you please let us know how you are running CCleaner? Do you use command-line? If you are running CCleaner using the command-line "/AUTO", you have to add the /SHUTDOWN otherwise it won't shutdown. CCleaner.exe /AUTO /SHUTDOWN The "Shutdown after clean" option is only valid when not running CCleaner silently. Please, let us know Thanks MrT Link to comment Share on other sites More sharing options...
dg27 Posted March 29, 2014 Author Share Posted March 29, 2014 >>>Can you please let us know how you are running CCleaner? Do you use command-line? No command line: I have always just run it by right clicking the recycle bin and selecting "Shutdown after clean." It works in v4.09 (and all previous versions) fine Link to comment Share on other sites More sharing options...
lordadb Posted March 31, 2014 Share Posted March 31, 2014 Same issue here. Win 7-64 (4.12). I run it by clicking recycle bin, but nothing happens with the flag on "Shutdown after clean" option. Instead, with the Ccleaner window open, it works. Link to comment Share on other sites More sharing options...
Guest MrT Posted March 31, 2014 Share Posted March 31, 2014 Thanks, we are looking into this. For the time being, keep in mind that running CCleaner from Recycle Bin context menu is the same as using a command-line. After v4.09, command-line usage must include "/shutdown" parameter in order to shutdown the computer. Link to comment Share on other sites More sharing options...
dg27 Posted March 31, 2014 Author Share Posted March 31, 2014 This is a problem if there are multiple users who cannot and should not be using command line prompts. My users (across four machines) can use the recycle bin option to clean then shut down, but there is no way I want them messing with command lines. This needs to be fixed. I won't move anyone beyond v 4.09 till it is. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted March 31, 2014 Moderators Share Posted March 31, 2014 Dg that's a bit harsh, but from the sounds of MrT's last post it may well get fixed in the next iteration (my response is unofficial, as opposed to MrT which is official) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
dg27 Posted March 31, 2014 Author Share Posted March 31, 2014 I apologize if it came off as harsh, but that wasn't my intention at all. The reality is that I can't risk having users run command line prompts, which is why I will wait for this bug to be fixed before updating to versions after v. 4.09 Link to comment Share on other sites More sharing options...
lordadb Posted April 8, 2014 Share Posted April 8, 2014 After v4.09, command-line usage must include "/shutdown" parameter in order to shutdown the computer. Well, why don't you add this code to Ccleaner-Recycle Bin? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 8, 2014 Moderators Share Posted April 8, 2014 Well, why don't you add this code to Ccleaner-Recycle Bin? My guess is that it's being added now and should be in a near future build (if not the next). ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
lordadb Posted April 8, 2014 Share Posted April 8, 2014 Thanks, I hope your guess will be right! Link to comment Share on other sites More sharing options...
dg27 Posted April 8, 2014 Author Share Posted April 8, 2014 So do I. I was baffled when this feature went away, which I only discovered when machines were still on in the morning (because the option no longer worked). Link to comment Share on other sites More sharing options...
JMartinW Posted April 10, 2014 Share Posted April 10, 2014 I have 4619 64 bit and I cannot shut the machine down other than with a cold shutdown with the power switch after CCleaner runs. Sometimes it will lock the machine no matter what I do and must do a hard boot. In a few cases if I can find some other app that will run and use the machine for a time it will shut down normally as long as I don't run CCleaner again. Link to comment Share on other sites More sharing options...
dg27 Posted April 24, 2014 Author Share Posted April 24, 2014 I'm wondering whether there is any news as to when this might be fixed. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted April 24, 2014 Moderators Share Posted April 24, 2014 See the latest version, v4.13.4693 (24 Apr 2014) ... - Improved Shutdown after cleaning and /AUTO command-line. Version History: Download: Link to comment Share on other sites More sharing options...
dg27 Posted April 24, 2014 Author Share Posted April 24, 2014 Great--thank you! I downloaded the new version this morning but did not consult the version history. Will check it out. Link to comment Share on other sites More sharing options...
lordadb Posted April 26, 2014 Share Posted April 26, 2014 See the latest version, v4.13.4693 (24 Apr 2014) ... Version History: Download: Thanks, updated but... nothing happens. Ccleaner in system tray with shutdown flag doesn't work properly. I uninstalled and then re-installed with admin permissions. It still remains something wrong. Ideas? Link to comment Share on other sites More sharing options...
burghboyb Posted April 26, 2014 Share Posted April 26, 2014 I have been experiencing the same thing for quite a while now. over several versions. My w7 machine doesn't shut down after I run CCCleaner. Hopeful for a solution! :)bb Link to comment Share on other sites More sharing options...
dg27 Posted April 26, 2014 Author Share Posted April 26, 2014 Based on my experience, the last version in which this worked was v4.9.4471. I tried later versions and none of them worked in this regard, which is why I uninstalled and reinstalled v4.9 on all four of my machines. I hanging fire on new versions till it's fixed. Link to comment Share on other sites More sharing options...
lordadb Posted April 27, 2014 Share Posted April 27, 2014 Based on my experience, the last version in which this worked was v4.9.4471. Thx, I think I'll do the same. Link to comment Share on other sites More sharing options...
Guest MrT Posted April 28, 2014 Share Posted April 28, 2014 Sorry to hear that you are still having problems. Running CCleaner from Recycle Bin has been changed so it accepts the option "Shutdown after cleaning". We are not able to reproduce your findings with v4.13. These are the steps we are following: 1 - Select "Run Cleaner" option from Recycle Bin context menu, 2 - Right-click CCleaner system tray icon and select "Shutdown after cleaning" (if not already set in Advanced screen), 3 - CCleaner shutdowns the machine once is done cleaning. Can you please let us know if we are missing something or these are not the steps to reproduce your issue? The more details you give us about the steps you follow to reproduce the problem the better. Many thanks MrT Link to comment Share on other sites More sharing options...
dg27 Posted April 28, 2014 Author Share Posted April 28, 2014 With earlier versions I always left "Shutdown after clean" selected in the advance options then right clicked the Recycle Biin icon on the desktop and selected "Shutdown after clean." It consistently shut down. I will install v4.13 and try it and report back. Link to comment Share on other sites More sharing options...
dg27 Posted April 28, 2014 Author Share Posted April 28, 2014 It now shuts down following the procedure I described. Thanks for fixing this! Link to comment Share on other sites More sharing options...
lordadb Posted April 29, 2014 Share Posted April 29, 2014 These are the steps we are following: 1 - Select "Run Cleaner" option from Recycle Bin context menu, 2 - Right-click CCleaner system tray icon and select "Shutdown after cleaning" (if not already set in Advanced screen), 3 - CCleaner shutdowns the machine once is done cleaning. I do exactly the same, but it didn't work... Now I see there's an update. I try right now! Win 7 - 64bit run as administrator Link to comment Share on other sites More sharing options...
lordadb Posted April 29, 2014 Share Posted April 29, 2014 Comfirmed, 4.13 solved that issue, now works! Thanks for this fix, you have been shown to listen to your users. Ccleaner is irreplaceable for me. Nice job! I dedicate this my song to you and all those who are committed to their goals. Keep Ccleaner alive. Cheers! Link to comment Share on other sites More sharing options...
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