ArjenDesign Posted September 23, 2013 Share Posted September 23, 2013 Hello, my external harddrive recently came corrupted. The software is in such bad shape that I'll probably have to format it, but I wanted to save my files first. I tried to let Recuva recover my files, but two things go wrong every time: - It finds 8 files and then sticks on 0 % progress permanently. - When it does find files, they are ancient deleted ones instead of the undeleted files I need. And yes, I have properly selected the option for searching undeleted files. If anyone could help, that'd be great. I don't want to lose all my files. Link to comment Share on other sites More sharing options...
ArjenDesign Posted September 27, 2013 Author Share Posted September 27, 2013 Come on, people, I really really need help. This thread has been floating around for a few days now. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 27, 2013 Moderators Share Posted September 27, 2013 Uncheck deep scan ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Alan_B Posted September 28, 2013 Share Posted September 28, 2013 Why are you searching for Undeleted Files ? Is it possible that you are forcing Recuva to attempt recovery of a protected system file ? I suspect that Windows might keep Recuva waiting for ever if it was attempting to access Pagefile.sys Link to comment Share on other sites More sharing options...
ArjenDesign Posted September 28, 2013 Author Share Posted September 28, 2013 Uncheck deep scan It never finds files when deep scan is unchecked. Why are you searching for Undeleted Files ? Is it possible that you are forcing Recuva to attempt recovery of a protected system file ? I suspect that Windows might keep Recuva waiting for ever if it was attempting to access Pagefile.sys Thanks for your reply. I'm searching for undeleted files because my external hard drive is corrupted, but the files are still on there. I don't think my external harddrive would have protected system files on it. Are there any other reasons this could be happening? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 28, 2013 Moderators Share Posted September 28, 2013 So with deep scan unchecked and undeleted checked it finds nothing? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Alan_B Posted September 28, 2013 Share Posted September 28, 2013 I don't think my external harddrive would have protected system files on it. Are there any other reasons this could be happening? Your operating system(s) and whether your external drive is FAT32 or NTFS could be reasons. It has no relevance to me so I have forgotten precise details, but I think that if an external drive receives files from one user on an XP system then another user on a Windows 7 System may be prohibited from access, or it might have been the other way round, or something else of this nature. Link to comment Share on other sites More sharing options...
ArjenDesign Posted September 29, 2013 Author Share Posted September 29, 2013 So with deep scan unchecked and undeleted checked it finds nothing? Yes. Your operating system(s) and whether your external drive is FAT32 or NTFS could be reasons. It has no relevance to me so I have forgotten precise details, but I think that if an external drive receives files from one user on an XP system then another user on a Windows 7 System may be prohibited from access, or it might have been the other way round, or something else of this nature. My operating system is Windows 7, and I've never used the external harddrive on another computer (it's fairly new). It's an external harddrive with two partitions; a FAT32 one and a NTFS one. It's basically pretending to be two seperate harddrives. Link to comment Share on other sites More sharing options...
ArjenDesign Posted October 9, 2013 Author Share Posted October 9, 2013 C'mon, people. Can Recuva not save me from this one? Link to comment Share on other sites More sharing options...
Alan_B Posted October 9, 2013 Share Posted October 9, 2013 A screen shot showing all the details that "Windows Disk Management" can give on this drive might possibly lead to a solution. Link to comment Share on other sites More sharing options...
ArjenDesign Posted October 13, 2013 Author Share Posted October 13, 2013 A screen shot showing all the details that "Windows Disk Management" can give on this drive might possibly lead to a solution. Do you mean this? http://img809.imageshack.us/img809/7941/e5ki.jpg As stated, it's a 1 TB external harddrive with two partitions. One NTSF, one FAT32. The NTSF (S:) one is the only one I actively used. Windows says both partitions are healthy, even though I know they're not. Link to comment Share on other sites More sharing options...
Alan_B Posted October 13, 2013 Share Posted October 13, 2013 Please try again with ALL the information, i.e. not just the picture showing F: followed by S: but also all the text shown under the headings Volume; Layout; etc. etc. Why do you imply that F: is healthy ? Are you attempting to rescue files on F: or S: or both, and what are you saving them to. Link to comment Share on other sites More sharing options...
ArjenDesign Posted October 22, 2013 Author Share Posted October 22, 2013 Oh. Oops. Let me try that again: http://img35.imageshack.us/img35/4770/46zu.jpg It is a Dutch version of Windows. It says 'in orde' next to everything, which means 'okay', 'fine' or 'in order.' I believe English versions of Windows use the term healthy, so that's why I implied it. I am attempting to save files from S, but because it hasn't even been able to scan properly, I can't save them to anything. I want to save them to my computer's internal hard drive. Link to comment Share on other sites More sharing options...
Alan_B Posted October 23, 2013 Share Posted October 23, 2013 Windows uses the word healthy but has no idea what that word means to us humans Your translation is correct You started this topic one month ago with the thought you might have to format the drive and abandon your files. I suggest that you first try this recovery suite which includes both "Data Recovery" and "Partition Recovery" modes http://www.softpedia...uite-Home.shtml Link to comment Share on other sites More sharing options...
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