johnoo Posted September 14, 2013 Author Share Posted September 14, 2013 Back to the same problem! Last night, closed down without signing out of e mail, ran CC This morning locations again lost, but looking at the CC "Keep Cookies" those for the sites I wish to keep are there. Does anybody know what is causing this? Link to comment Share on other sites More sharing options...
johnoo Posted September 16, 2013 Author Share Posted September 16, 2013 I have found that this problem is partly cured by running C Cleaner at start up in the morning rather than running at close down at night. If I run at start up the locations for BBC & Google maps are maintained whilst the sign in for Trip Advisor is still lost. Please note that the cookies for Trip Advisor are in the "Keep" section of CC Has anybody any ideas as to the cause of the problem? Are the C Cleaner developers looking at this post? Link to comment Share on other sites More sharing options...
Moderators mta Posted September 16, 2013 Moderators Share Posted September 16, 2013 Are the C Cleaner developers looking at this post? All are seen but few are answered Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
johnoo Posted September 16, 2013 Author Share Posted September 16, 2013 All are seen but few are answered Shame, could give one the confidence that action was being taken to sort out the odd problem or two that exist. But I'm still looking for answers to my problem, or to know if others have the same problem. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 16, 2013 Moderators Share Posted September 16, 2013 johnoo try emailing your question about this issue to support@piriform.com despite the fact that you are using the free version they may well help you out. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
johnoo Posted September 16, 2013 Author Share Posted September 16, 2013 johnoo try emailing your question about this issue to support@piriform.com despite the fact that you are using the free version they may well help you out. I will do & will advise if I get reply Link to comment Share on other sites More sharing options...
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