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Restore backup file not allowed


nuddernuby

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what is your OS?

are you sure you have admin rights?

 

but to get you started, have you gone into the Registry hive in question, right clicked, Permissions and checked that Everyone has Full Control.

 

edit: forgot to add. as always, play with the Registry at your own risk.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Ok, first up, don't forget, even though you may have an 'administrator' account doesn't mean you have admin rights.

These have to be elevated on Win7.

 

What program are you using to 'merge' the old entries with?

Run that program 'as Administrator'.

 

Failing that, I would try doing all this from Safe Mode (always worth a shot when everything fails)

 

 

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Try enabling the hidden super admin mode. To do this type cmd in search box.

 

Right-click on cmd which appears at top and select 'run as admin' |(important)

 

Then to enable super admin account, type this command & hit Enter:

 

Net user administrator /active:yes

 

Then try meging the .reg back up you have.

 

To disable the super admin account, run cmd again, type this command & hit Enter:

 

Net user administrator /active:no

 

Do not keep super admin account activated, disable it straight after you have attempted the merge.

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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This is a Registry Hive as presented in a registry backup file

[HKEY_LOCAL_MACHINE]

 

This is a registry key

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\HTTP\Enum]

 

You will find the CCleaner backup file has on or more registry keys.

I have had the experience of full control over a Hive, but NO control over they key I needed to control.

 

Perhaps you need to check whether you have full access to the registry keys that are in the backup file

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Thank you, I have followed these instructions for super admin mode (and disabled afterwards!) but still receive the same message.

 

@mta: Not using any specific program to merge - I simply double-click on .reg file or right-click and select 'Merge'

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Hazel posted whilst I was typing.

Her solution is probably adequate for you.

 

In my particular case I was using Windows XP and had a problem with a Comodo Antivirus key that had been locked under the authority of a previous administrator,

and the "super admin" ability did not work for that particular key.

and even though Comodo had been uninstalled, Windows would still not release that key until I "took a chainsaw to it".

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As you should really be able to merge the back up perhaps use this

 

http://www.tweaking....all_in_one.html

 

to repair your file and reg permissions only (just select those 2)

 

See under the download buttons for just what the prog looks like. If you know your machine is clean etc you could skip the first few steps.

 

The developer of that programs posts here on forum now and then and I have never had a problem running it.

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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70+ items were cleaned up - so there are many file path references. It may be easier to upload the file - is that possible?

Yes it is possible.

 

FIRST

make a copy of the file and change the extension from REG to TXT

 

Then reply using the bottom right corner button "More Reply Options".

Above the "Add Reply" button is "Attach Files" and you can browse to and select your *.TXT copy and when it has loaded use "Add Reply".

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Did you get a chance to try the merge from Safe Mode?

 

Also have you tried getting into Regedit first, then doing an Import?

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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I would guess that you could create a new *.REG file that excludes all of the Norton stuff, i.e.

[HKEY_CLASSES_ROOT\CLSID\{09D32393-10DA-4eca-91AA-AD11C69DB966}]
@="Symantec Norton AntiVirus MediaStatusSink Class"

[HKEY_CLASSES_ROOT\CLSID\{09D32393-10DA-4eca-91AA-AD11C69DB966}\Implemented Categories]

[HKEY_CLASSES_ROOT\CLSID\{09D32393-10DA-4eca-91AA-AD11C69DB966}\Implemented Categories\{FCB0C2A3-9747-4c95-9d02-820AFEDEF13F}]
@="Norton Media Status Sink"

[HKEY_CLASSES_ROOT\CLSID\{09D32393-10DA-4eca-91AA-AD11C69DB966}\InprocServer32]
@="C:\\Program Files (x86)\\Norton Internet Security\\Engine64\\20.4.0.40\\McStatus.dll"
"ThreadingModel"="Apartment"

[HKEY_CLASSES_ROOT\CLSID\{09D32393-10DA-4eca-91AA-AD11C69DB966}\ProgID]
@="NortonAntiVirus.MediaStatusSink.1"

[HKEY_CLASSES_ROOT\CLSID\{09D32393-10DA-4eca-91AA-AD11C69DB966}\TypeLib]
@="{37651A5F-5423-4134-9FCF-C279ABC26E82}"

[HKEY_CLASSES_ROOT\CLSID\{09D32393-10DA-4eca-91AA-AD11C69DB966}\VersionIndependentProgID]
@="NortonAntiVirus.MediaStatusSink"

Then Norton will have no reason to stop you from merging the new *.REG file and re-instating the other registry items.

 

Although you would not restore Nortions keys, perhaps Norton has already recreated all that it needs.

 

I SUGGEST YOU PAUSE AND WAIT CONFIRMATION - I have no recent experience of Norton and a moderator may suggest otherwise.

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Bingo! If I had champagne now, I would invite all of you for a toot!

 

Restoring in safe mode did the trick - so I guess it must have been caused by uncle Norton.

 

Thanks to everyone for your quick responses and help. Much appreciated.

Rgds

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