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Crash on open


nvsoar

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for info - two separate downloads and installs - same result

Win Vista 64; HP Pavilion 6600f

Problem signature:

Problem Event Name: APPCRASH

Application Name: Speccy64.exe

Application Version: 1.19.0.411

Application Timestamp: 50aa430c

Fault Module Name: StackHash_0137

Fault Module Version: 6.0.6002.18541

Fault Module Timestamp: 4ec3e855

Exception Code: c0000374

Exception Offset: 00000000000acb17

OS Version: 6.0.6002.2.2.0.768.3

Locale ID: 1033

Additional Information 1: 0137

Additional Information 2: 8c25be3195b9a883845925c00b76a4f6

Additional Information 3: d708

Additional Information 4: 54679481c814d150fca3810a9a77e974

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Please run speccy in debug mode and then post the crash log, found in the speccy application folder, as an attachment to this thread

http://www.piriform.com/docs/speccy/troubleshooting-speccy/running-speccy-in-debug-mode

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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thanks, the developers read all threads, they rarely comment but do investigate all bugs to the extent that they can. Please also hold on to the dump file created in the folder when you ran /debug

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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