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CC support links not working ?


akm

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CCleaner links (shown below) at main window are not working.

 

CCleaner.com

Check for updates...

Online Help

 

When click on, nothing happens.

 

Also, links on email from http://forum.piriform.com/index.php not working.

 

Just started in last few days.

No problem opening CCleaner.com directly with browser.

 

Tried remove/re-install of CCleaner, no luck.

 

Where to look for fix ?

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ccleaner.dot com uses redirection, maybe redirection is turned of in you browser?

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Sometimes I click on a link and Windows disobeys me,

and when I examine the properties of the file I wanted to use I am told it came from another computer (because I downloaded it).

I then have to toggle an option box to indicate that I trust it.

Then my click is obeyed.

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  • 2 weeks later...

Thank you for the replies.

Well, at least CC still notifies me when an update is available... so I just go to the CC 'version history' page and download from there.

But still no connection from 'check for updates'.

Not sure where to look for 'redirection'... IE 'tools' ?

Also not familiar with 'toggle an option box'... where to look ?

 

ccleaner.dot com uses redirection, maybe redirection is turned of in you browser?

Sometimes I click on a link and Windows disobeys me,

and when I examine the properties of the file I wanted to use I am told it came from another computer (because I downloaded it).

I then have to toggle an option box to indicate that I trust it.

Then my click is obeyed.

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Also not familiar with 'toggle an option box'... where to look ?

I forgot the exact details

I think option boxes appear sometimes as such,

but most often what I had to do was hit a button called UNBLOCK.

 

Go to

http://didierdanse.n...hm-content.aspx

Search for

there is a protection on files coming from other computer

immediately below is an image showing the properties of a downloaded file

and that shows a "security" section with the button "Unblock".

This security section only appears when a Block is in force.

 

If that does not fix your problem, look at the comments and solutions which follow.

Below this image are many comments, some of which may help you

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Also, links on email from http://forum.piriform.com/index.php not working.

 

if by this you mean hyperlinks in your email aren't working, this is usually due to Internet Explorer not being set as the default web browser.

it would be effecting all email hyperlinks, not sure if it effects links within programs, never tried that one before !.

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