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"Access denied" when trying to recover file


dfy

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Hi everyone,

 

since nobody in the discussion forums has seen this behaviour before, I'm filing this bug report.

 

I have an external USB hard drive with an NTFS partition and I'm trying to recover files that have been deleted from this partition.

 

My Recuva settings are:

- "show securely overwritten files" enabled

- deep scan disabled

 

I have tried Recuva:

- on my Vista Business laptop, running Recuva as admin

- on my XP Workstation, running Recuva as admin

 

The results are:

- Recuva finds all the files I am looking for, mostly images

- I can preview those files in Recuva, see attached screenshot

- I cannot recover them, when I try to do so, I get an error message "Zugriff verweigert" ("access denied")

 

The thing that strikes me as odd is that the file name column is empty (again see the attached screenshot) , usually when I use Recuva, there are numbers there.

 

Thanks.

post-62700-0-59070200-1343948447_thumb.jpg

post-62700-0-79508400-1343948448_thumb.jpg

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  • Moderators

Why are you double posting isn't this the same bug as

http://forum.piriform.com/index.php?showtopic=36363

 

I've closed this thread. If I'm wrong and (somehow) this is a different bug, please Private message me with the address of this thread.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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