NWA Posted July 6, 2012 Share Posted July 6, 2012 (edited) Well, I told my friend to use CC Cleaner because I use it all the time and he did. But now he cannot open any files, or use anything on his computer. He can start the computer, Then log on and it just dis-able from there. Anybody know any fix to this? Edited July 11, 2012 by Nergal Changed Title to something more descriptive Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 6, 2012 Moderators Share Posted July 6, 2012 You need to give a lot more info than what you have posted in order for someone to be able to try and help you. Where did he download ccleaner from? Please say what operating system is on the machine and if the user did just a clean or just a registry clean or both. Were the ccleaner settings at default or did your friend tick any other boxes? Has the machine had any virus problems recently? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
JVAN Posted July 8, 2012 Share Posted July 8, 2012 Well, I told my friend to use CC Cleaner because I use it all the time and he did. But now he cannot open any files, or use anything on his computer. He can start the computer, Then log on and it just dis-able from there. Anybody know any fix to this? I have the same problem. Where did I download ccleaner from? C-Net Download Please say what operating system is on the machine and if the user did just a clean or just a registry clean or both: Windows 7, SP 1, ran Analyze and Run Cleaner without unchecking any boxes Were the ccleaner settings at default or did your friend tick any other boxes? Default settings Has the machine had any virus problems recently? Link to comment Share on other sites More sharing options...
pwillener Posted July 10, 2012 Share Posted July 10, 2012 he cannot open any files, or use anything on his computer What means "cannot"; what exactly happens when he tries? What part of CCleaner did he use - the registry cleaner? If so, a System Restore to a date before that could restore its original functionality. Link to comment Share on other sites More sharing options...
JVAN Posted July 10, 2012 Share Posted July 10, 2012 (see my previous post) After running Analyze, then Run Cleaner, I either turned off computer or put it on sleep mode. Result: Clicking on any program or file icon yields this: "Insufficient system resources to complete the requested service". Control Panel window and all others are blank (not text). Link to comment Share on other sites More sharing options...
Super Fast Posted July 11, 2012 Share Posted July 11, 2012 I'd like to add ANOTHER reason your computer may have failed to boot: Windows, by design, automatically tries to fix things when it thinks there is a problem. Sometimes, it even tries to fix what ISN'T a problem because an event triggers Windows to believe the computer is malfunctioning when it is not. Leaving your PC in sleep while your gone may trigger an event like this should the power blink out momentarily for whatever reason. _____ Now, try this! Go to start/run & type in rstrui & hit Enter on your keyboard. System Restore should load. Select a known working date & restore to it. * If your .exe settings are corrupted, & you cannot launch restore, apply this registry patch to fix it for your 7 -> http://www.sevenforu...default_exe.reg Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 11, 2012 Moderators Share Posted July 11, 2012 Please be aware that 2 posters with problems seem to be posting here with different people responding to different posts. @ Original poster NWA, does the same thing happen if he boots into safe mode? Can you answer my questions in post #2 @JVAN (Next time please make your own thread instead of using someone elses ) Is your Windows 7 64bit or 32bit?. Can you boot into safe mode and use machine? If so do a scan with your anti-virus in safe mode. Is your internet working? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
JVAN Posted July 16, 2012 Share Posted July 16, 2012 @JVAN (Next time please make your own thread instead of using someone elses ) Please advise on how to make my own thread, so I can continue this discussion. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 16, 2012 Moderators Share Posted July 16, 2012 @JVAN (Next time please make your own thread instead of using someone elses ) Please advise on how to make my own thread, so I can continue this discussion. http://forum.pirifor...do=new_post&f=4 ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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