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Uninstaller gets "Access is denied"

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steps to reproduce problem:

  • log into windows admin account that has admin privileges
  • start ccleaner
  • click 'tools' section
  • in program list, select a program
  • click 'uninstall' button
  • receive "Access is denied" error message.

i reinstalled ccleaner, but that did not help.


what should i do?



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Does this happen with each and every Program ?


Please identify :-

CCleaner version;

Which specific programs have this issue, and whether 32 bit or 64 bit;

Your Operating System, and whether 32 bit or 64 bit;

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  • Moderators

Perhaps your account permissions are mixed up.


What happens if you right-click ccleaner and select 'run as admin' and then try to uninstall from list?


What happens if you create a new admin account (as a test) and then try to uninstall fromm ccleaner list?


Have you had a virus on your machine lately?


Also as already asked, please give details of your operating system.

CCleaner documentation can be found here


Support contact




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