nebula169 Posted June 4, 2012 Share Posted June 4, 2012 I've been using 1.00.066 beta (standalone/portable exe) for as long as I can remember. Checked for updates, saw I was a few years behind and here I am. I get a crash report dialog shortly after loading Speccy. I can ignore it the program will work fine with all the headers populating except peripherals Using 1.16.317 portable version on Winidows 7 x64 (yes as admin, yes wmi is started, program works fine outside of the jit dialog) Debug log attached which all the options checked except Update video data. Errors being: [2012-06-04 02:43:13] [ERROR] The system cannot find the file specified. NewTreeNetwork.cpp(945) [2012-06-04 02:43:13] [ERROR] Exception catched in file .\NewTreeNetwork.cpp, function NewTreeNetwork::NameFill, line 951 [2012-06-04 02:43:19] [ERROR] S.M.A.R.T not supported NewTreeHdSmart.cpp(85) [2012-06-04 02:43:19] [ERROR] Exception catched in file .\NewTreeHd.cpp, function NewTreeHd::FillDrive, line 448 [2012-06-04 02:43:19] [ERROR] S.M.A.R.T not supported NewTreeHdSmart.cpp(85) [2012-06-04 02:43:19] [ERROR] Exception catched in file .\NewTreeHd.cpp, function NewTreeHd::FillDrive, line 448 [2012-06-04 02:43:20] [ERROR] S.M.A.R.T not supported NewTreeHdSmart.cpp(85) [2012-06-04 02:43:20] [ERROR] Exception catched in file .\NewTreeHd.cpp, function NewTreeHd::FillDrive, line 448 1.13.276 is the most recent version I can run without any crashes/crash report Computer summary for kicks Summary Operating System MS Windows 7 64-bit SP1 CPU Intel Core 2 Duo E8400 @ 3.00GHz 54 °C Wolfdale 45nm Technology RAM 8.00 GB Dual-Channel DDR2 @ 394MHz (5-5-5-15) Motherboard ASUSTeK Computer INC. STRIKER II FORMULA (Socket 775) 36 °C Graphics SyncMaster (1920x1200@59Hz) SyncMaster (1920x1080@59Hz) 512MB GeForce 8800 GTS 512 (XFX Pine Group) 66 °C Hard Drives 313GB Western Digital WDC WD32 00AAKS-00L6A SCSI Disk Device (ATA) 977GB Seagate ST310003 33AS SCSI Disk Device (ATA) 244GB Western Digital WDC WD25 00KS-00MJB0 SCSI Disk Device (ATA) Optical Drives HL-DT-ST DVDRAM GH22LS40 SCSI CdRom Device Audio SoundMAX Integrated Digital HD Audio Speccy_log1_16_3174-6-2012_2-43.txt Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 4, 2012 Moderators Share Posted June 4, 2012 Thanks the developers appreciate well described bugs with Log files and debugs They do read all threads, though don't always comment. I'm sure they'll look into this, as it is oft reported but rarely including the log and debug as you have. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
nebula169 Posted July 20, 2012 Author Share Posted July 20, 2012 Quick note that it's still crashing in 1.17.340, same place [2012-07-20 04:15:15] [ERROR] The system cannot find the file specified. NewTreeNetwork.cpp(1152) [2012-07-20 04:15:15] [ERROR] Exception catched in file Network\NewTreeNetwork.cpp, function NewTreeNetwork::NameFill, line 1159 [2012-07-20 04:15:20] [ERROR] S.M.A.R.T not supported NewTreeHdSmart.cpp(85) [2012-07-20 04:15:20] [ERROR] Exception catched in file HD\NewTreeHd.cpp, function NewTreeHd::FillDrive, line 567 [2012-07-20 04:15:20] [ERROR] S.M.A.R.T not supported NewTreeHdSmart.cpp(85) [2012-07-20 04:15:20] [ERROR] Exception catched in file HD\NewTreeHd.cpp, function NewTreeHd::FillDrive, line 567 [2012-07-20 04:15:20] [ERROR] S.M.A.R.T not supported NewTreeHdSmart.cpp(85) [2012-07-20 04:15:20] [ERROR] Exception catched in file HD\NewTreeHd.cpp, function NewTreeHd::FillDrive, line 567 Link to comment Share on other sites More sharing options...
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