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Can't delete cookies on XP Pro


Moondoggy

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When I run CCleaner on my XP Pro laptop it says that it removed all cookies but if I go into options/Cookies it's still showing a long list of cookies to delete. Is this a known issue or is there a way around this as I would really like to clean up this list of cookies. Note that since it's XP I'm running IE8 and my version of CCleaner is either the current version or one back as I try to keep it up to date at all times.

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If you click once on one of these cookies to highlight it and then look to the bottom left of the column what icon shows for the cookie? IE or a red F for flash?

 

If it's a flash cookie make sure that you have adobe flash player ticked under the ccleaner applications list.

 

Also when you open the ccleaner program look to the top left it says your system specs and ccleaner version number.

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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As a visual aid to the Cookie Identifier

post-21882-0-43648500-1311027156_thumb.jpg

 

post-21882-049481400 1288395930_thumb.jpg

 

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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