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CCleaner interface won't load


fame1000

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  • Moderators

Hi fame1000, and welcome to the forum.

 

Has this just happened, or happened after a version upgrade?

 

Have you tried removing and reinstalling CCleaner? Or if it's after upgrading, have you tried the previous version to see if that one still works?

 

Very few of us have Macs, so can't try things ourselves, which always helps when trying to find a cause for something.

 

Post back if those suggestions don't fix it for you.

:)

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Hi chipmck, a welcome to you also.

 

Have you tried anything yourself to fix this? (Suggestions above)

 

A CCleaner reinstall, or would making a new shortcut make any difference?

 

As mentioned previously, few if any of us have Macs so can't do the "hands on" thing to find a solution.

 

Some dev input may be required here.

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Also follow these directions - same results

 

Your request (#5209) has been updated.

 

You can add a comment by replying to this email.

 

 

Eric Brelsford, Apr 27 12:43 (EDT):

Hi C.B.,

 

I'd recommend that you drag CCleaner to the trash.

 

Then click the following link to download a fresh copy so you can reinstall CCleaner.

 

http://download.piri...MacSetup102.dmg

 

This should help. If not, let me know the steps you are taking to install, after the download.

 

If you'd like to purchase a subscription for future assistance, you can find out more at:

http://www.piriform.com/support

 

Alternatively, you can get free assistance from:

http://forum.piriform.com/

 

Regards

 

Eric

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OK, thanks for the update.

 

Just one more piece of info if you would. Is it just CCleaner you're having this problem with?

 

I'll do a bit of research and if any of our Mac owning members have any ideas, I'm sure they'll contribute to the thread.

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  • 3 weeks later...
  • 3 weeks later...

Not applicable - font is available

 

2012-05-12 edited

Due to lack of response/fix/workaround, I will be deleting CCleaner. May be another year.

 

Another release 103 and another dud:

  • bouncy bouncy
  • then nothing - just sit

You cant even get the program/application started!!!!!!!!

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  • 10 months later...

Another release 103 and another dud:

  • bouncy bouncy
  • then nothing - just sit

You cant even get the program/application started!!!!!!!!

Downloaded Version 1.07.233 from website

 

OMG!!! It opens !!!!!!!!!!

 

Tools --> Repair Permissions ????????

 

Why are non system (not bootable) volumes listed??? Totally irrelevant !!!!!

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Tools --> Repair Permissions ????????

 

Why are non system (not bootable) volumes listed??? Totally irrelevant!

 

Mac stores permissions as metadata files, with the .bom extension. That means the drive doesn't need to be bootable for the Repair Permissions tool to operate. Theoretically, you could remove a hard drive from one device, plug it into another machine (although you might need a soldering iron for the newer Macs) and perform a disk repair.

 

OMG!!! It opens !!!!!!!!!!

That wasn't condescending at all...

I'm Shane.

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Mac stores permissions as metadata files, with the .bom extension. That means the drive doesn't need to be bootable for the Repair Permissions tool to operate. Theoretically, you could remove a hard drive from one device, plug it into another machine (although you might need a soldering iron for the newer Macs) and perform a disk repair.

While running Mountain Lion, you say it is not destructive to Repair Permissions on a Snow Leopard system volume?
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My knowledge of filesystem changes post-OS X 10.6 is limited. I couldn't answer that question with confidence.

 

You ask that in a tone that suggests you know the answer. Care to elaborate?

I'm Shane.

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you say it is not destructive to Repair Permissions on a Snow Leopard system volume?

You are being utterly ridiculous

 

You were NOT told anything about non-destruction of Repair Permissions.

 

Instead you were given information to counter the ignorance you appeared to show by your comment

Why are non system (not bootable) volumes listed??? Totally irrelevant !!!!!
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You ask that in a tone that suggests you know the answer. Care to elaborate?

According to Apple article http://support.apple.com/kb/HT1452, Repair Permissions uses data in folder/directory /Library (currently active one).

If the active system is Mountain Lion and the target disk is Snow Leopard system disk, there is the exposure of misplacing files/directories.

Between releases, Apple has been known to reorganize the directory structure of the system.

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