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Can you give us more info.

 

Which version and build of speccy are you using and also which operating system and service pack do you use.

 

Anything unusual about your hardware?

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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