Moderators Nergal Posted March 1, 2013 Moderators Share Posted March 1, 2013 (edited) the image you provided can't help us, I need the same image taken whilst running cleaner and getting that error, please . Added can you run a debug from the user account and post the log as well. Edited March 1, 2013 by Nergal ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Alan_B Posted March 2, 2013 Share Posted March 2, 2013 Your simplest alternatives are to provide the information as requested by Nergal, or revert to the previous version of CCleaner and hope the next version works better for you. BUT, if you want my response to your questions then here goes :- I gave up on Firefox in 2011 and will refrain from giving specific detailed answers that may now be incorrect. You will need to get information from others. I will however state that you can create different Firefox profiles, and select which profile to use as you launch Firefox. I fear you may be confused by the term "profile", which means a lot more than one thing. This is my computer "User Profile" when I login in as Administrator C:\Users\Alan When I launch CMD.EXE and issue the command SET it is shown as USERPROFILE=C:\Users\Alan When I instead login as a USER then "User Profile" is shown as USERPROFILE=C:\Users\User The command SET also shows (depending upon how I logged in) either APPDATA=C:\Users\Alan\AppData\Roaming LOCALAPPDATA=C:\Users\Alan\AppData\Local or APPDATA=C:\Users\User\AppData\Roaming LOCALAPPDATA=C:\Users\Alan\AppData\Local Please note that LOCALAPPDATA is a horrible complication due to changing from Windows XP to Windows 7. I use Palemoon instead of Firefox. Under XP the Firefox profile (and also the Palemoon profile) has a single path. Under Windows 7 they each have a plurality of paths, so when we refer to deleting a profile we actually mean deleting a plurality of paths. It gets worse UNDER MY ADMINISTRATOR AUTHORITY LOGIN :- These are the two paths for Palemoon C:\Users\Alan\AppData\Roaming\Moonchild Productions\Pale Moon\Profiles\4qbu47br.default C:\Users\Alan\AppData\Local\Moonchild Productions\Pale Moon\Profiles\4qbu47br.default I think that before I purged all trace of Firefox its paths were something like C:\Users\Alan\AppData\Roaming\Mozilla\FireFox\Profiles\4qbu47br.default C:\Users\Alan\AppData\Local\Mozilla\FireFox\Profiles\4qbu47br.default I think there was a third path also C:\Users\Alan\AppData\LocalLow\Mozilla\FireFox\Profiles\4qbu47br.default UNDER NON-ADMINISTRATOR LOGIN :- All the above excepting each path starts with "C:\Users\User" instead of "C:\Users\Alan\" I switched from Firefox to Palemoon in 2011 because Mozilla became unstable. One day I could view every website as intended by the website owner, and the next day the text was in the wrong place and I could not understand the CCleaner forum topics. Palemoon is based on the same open-source software as Firefox but without the Mozilla frenzy for something new. I was able to install the same Addons into Palemoon that I was familiar with in Firefox, and I because I was using LastPass and Xmarks, when those Addons were added to Palemoon they imported from "the cloud" all my bookmarks and web-site passwords, otherwise I could have used Firefox Synchronise to achieve the same. If you want to try Palemoon the main page is http://www.palemoon.org/a and a very helpful forum is http://forum.palemoon.org/ Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now