docmars Posted February 1, 2012 Share Posted February 1, 2012 Hey, I'm trying to run CCleaner (latest final build, 1.01) and it just sits on my dock bouncing, using ~100% of my CPU. I'm running OS X 10.7.2 on a MacBook Pro 15, Early 2011 model. I let it launch for about a minute or two and still nothing. Repeated the process of Force Quitting and stil nothing. Link to comment Share on other sites More sharing options...
MN_Biker Posted February 2, 2012 Share Posted February 2, 2012 Hey, I'm trying to run CCleaner (latest final build, 1.01) and it just sits on my dock bouncing, using ~100% of my CPU. I'm running OS X 10.7.2 on a MacBook Pro 15, Early 2011 model. I let it launch for about a minute or two and still nothing. Repeated the process of Force Quitting and stil nothing. I am having the same issue...am using Lion OS X 10.7.2 as well. I should also point out that I am using the "Final Build" version (downloaded today). Link to comment Share on other sites More sharing options...
lagreca Posted February 2, 2012 Share Posted February 2, 2012 I'm having the SAME EXACT problem with the official release version downloaded 5 minutes ago. It just bounced in the dock indefinitely, until I force quit it. Link to comment Share on other sites More sharing options...
MrRon Posted February 2, 2012 Share Posted February 2, 2012 Thanks, we will PM these users for further info. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Browser - Defraggler - Recuva - Speccy] - Product Support Link to comment Share on other sites More sharing options...
andrea.hannon Posted February 2, 2012 Share Posted February 2, 2012 I'm have the same problem as well. Running 10.6.8. Thank you, Andrea Link to comment Share on other sites More sharing options...
texasbrian Posted February 2, 2012 Share Posted February 2, 2012 Same problem. Mac OS X Lion 10.7.3 Link to comment Share on other sites More sharing options...
pdilias Posted February 2, 2012 Share Posted February 2, 2012 I have the same problem. I have 10.7.3 Link to comment Share on other sites More sharing options...
DarkLight Posted February 2, 2012 Share Posted February 2, 2012 Have same issue first on 10.7.2 & same on 10.7.3 Thanks for any help! Link to comment Share on other sites More sharing options...
markrubi Posted February 2, 2012 Share Posted February 2, 2012 I have the same issue. The icon just bounces on the dock. During install I always chose to replace the previous file. After deleting the file and trying re-install I would get a message the file already exists. Keep both or replace. I've tried both. Also tried reinstalling after upgradiing to osx 10.7.3 Link to comment Share on other sites More sharing options...
clefmeister Posted February 2, 2012 Share Posted February 2, 2012 Same issue here, on 10.6.8. Link to comment Share on other sites More sharing options...
jbsnyder Posted February 2, 2012 Share Posted February 2, 2012 Same here on 10.7.2. I can provide spindumps if needed. Link to comment Share on other sites More sharing options...
bargsteen Posted February 2, 2012 Share Posted February 2, 2012 I have the same problem on 10.7.2. It would be lovely if you could fix this Link to comment Share on other sites More sharing options...
MrRon Posted February 2, 2012 Share Posted February 2, 2012 We're working on this right now. Thanks for the help. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Browser - Defraggler - Recuva - Speccy] - Product Support Link to comment Share on other sites More sharing options...
perroloco888 Posted February 2, 2012 Share Posted February 2, 2012 same problem here..OS X 10.6.8 macbook Link to comment Share on other sites More sharing options...
almghoool Posted February 3, 2012 Share Posted February 3, 2012 Same here on 10.7.3 Link to comment Share on other sites More sharing options...
markrubi Posted February 4, 2012 Share Posted February 4, 2012 Any ETA on a fix? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 4, 2012 Moderators Share Posted February 4, 2012 Any ETA on a fix? See post 13 in this thread. Support contact https://support.piriform.com/hc/en-us/requests/new support@ccleaner.com Link to comment Share on other sites More sharing options...
Rags Posted February 4, 2012 Share Posted February 4, 2012 We've got four macs. I attempted to try the program on one of them and got the same results as described above. Patience is a virtue of which I have plenty so I'll wait till the program is ready. Rags. Link to comment Share on other sites More sharing options...
jbcarey Posted February 5, 2012 Share Posted February 5, 2012 same problem here..OS X 10.6.8 macbook jbcarey Link to comment Share on other sites More sharing options...
markrubi Posted February 5, 2012 Share Posted February 5, 2012 See post 13 in this thread. I saw post #13. I was just wondering if any more narrowed down timeline could be given. I guess that is a NO. How about posting the last known good beta for download that did not have this issue? Link to comment Share on other sites More sharing options...
tasselhoff76 Posted February 5, 2012 Share Posted February 5, 2012 Any idea how long it will take to fix this issue? Is it working on any version of Mac? Maybe you should pull the download? Link to comment Share on other sites More sharing options...
Rags Posted February 5, 2012 Share Posted February 5, 2012 I saw post #13. I was just wondering if any more narrowed down timeline could be given. I guess that is a NO. How about posting the last known good beta for download that did not have this issue? The current version that Macs are having problems with may well be the first iteration made for Macs. I'm not sure if that's true, however, I'm willing to be patient until it's fixed for our machines. Link to comment Share on other sites More sharing options...
clefmeister Posted February 6, 2012 Share Posted February 6, 2012 The current version is the Final Release; there were several beta versions before this one. The current version does not work on my iMac (2010 model), running OS X 10.6.8. It does, however, run on my Mac Mini (mid-2010, I think), also running 10.6.8. Link to comment Share on other sites More sharing options...
dakodason Posted February 6, 2012 Share Posted February 6, 2012 How about putting the last Beta (which i had no problems with) back out for download until you get the fix sorted out. Like you do for the Windows version under FileHippo. This will allow users to clean their macs without bugging you constantly. I've used your software for years on PCs, so i was happy to see you develop a Mac version. I've no doubt you'll get it right, just wish i could clean while i am waiting. Link to comment Share on other sites More sharing options...
MrRon Posted February 6, 2012 Share Posted February 6, 2012 We have a fix for this and will have a revised build ready in the next few days Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Browser - Defraggler - Recuva - Speccy] - Product Support Link to comment Share on other sites More sharing options...
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