travelingjg Posted December 11, 2011 Share Posted December 11, 2011 Hi. I used CCleaner on one of my computers roughly last week-ish, in an effort to speed up my computer on startup, but what it did was kill my wifi, sound, and I can't install ANYTHING on my computer now. I feel like I have to reinstall Windows again. What can I do? Thank you. Link to comment Share on other sites More sharing options...
Winapp2.ini Posted December 11, 2011 Share Posted December 11, 2011 What exactly did you run on it? Did you run the registry cleaner? What version of windows do you run? winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
travelingjg Posted December 11, 2011 Author Share Posted December 11, 2011 I ran the most recent version of CCLeaner, and I use Windows 7. And yes, I think I did run the registry cleaner, IIRC. Link to comment Share on other sites More sharing options...
JDPower Posted December 11, 2011 Share Posted December 11, 2011 I ran the most recent version of CCLeaner, and I use Windows 7. And yes, I think I did run the registry cleaner, IIRC. Did you also delete anything in the Tools>Startup section? Link to comment Share on other sites More sharing options...
travelingjg Posted December 11, 2011 Author Share Posted December 11, 2011 No, not as far as I know. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 11, 2011 Moderators Share Posted December 11, 2011 Did you make a backup of the things you deleted when offered the chance to do so by ccleaner ? Have you tried system restore to a time before you used ccleaner ? What antivirus do you use and are your scans up to date and clean? What problems were you having in order to make you try to use something (ccleaner) to 'fix' it? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
travelingjg Posted December 11, 2011 Author Share Posted December 11, 2011 1) I don't recall it asking me. 2) Doesn't work. 3) Norton Security Suite. 4) The time it took for my computer to start up was very slow. Link to comment Share on other sites More sharing options...
nodles Posted December 11, 2011 Share Posted December 11, 2011 Can you post some error messages you're getting? How exactly you can't install anything? As hazelnut asked, have you scanned your PC for viruses/malware? Have you had any bluescreens? Link to comment Share on other sites More sharing options...
travelingjg Posted December 11, 2011 Author Share Posted December 11, 2011 I am trying to get my wifi back up, but it won't let me install ANYTHING. It just gives me a message that says it can't install. Yes, nothing came up, but even the anti-virus software won't work due to the connection being cut off. And no, no bluescreens. I'm not getting any error messages. Link to comment Share on other sites More sharing options...
SMalik Posted December 11, 2011 Share Posted December 11, 2011 Since you are having a problem with Internet Connection. I suggest that go to Device Manager and uninstall the network adapter but, make sure NOT to check 'Delete the driver software for this device' (a snapshot is attached). After uninstalling the network adapter, scan for hardware changes and it'll reinstall the network adapter. There is no way that CCleaner's Registry Cleaner can harm Windows. Even by deleting all the Startup entries, there is no harm to Windows. CCleaner is a very safe program. I suggest that install Auslogics Registry Cleaner and run it. Link to comment Share on other sites More sharing options...
travelingjg Posted December 11, 2011 Author Share Posted December 11, 2011 I'll try that. But as I said, it may not install as my computer won't let me install ANYTHING there. Link to comment Share on other sites More sharing options...
Alan_B Posted December 11, 2011 Share Posted December 11, 2011 I'll try that. But as I said, it may not install as my computer won't let me install ANYTHING there. That can be the problem with INSTALLING software. Normally I expect to bypass that problem altogether by use of a PORTABLE version. You are probably in luck with either http://www.portablefreeware.com/?id=1432 or http://portableapps.com/node/21655 There are other sources also "About 400,000 results (0.22 seconds)" via Google http://www.google.co.uk/search?q=portable+Auslogics+Registry+Cleaner&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-GB:official&client=firefox-a Link to comment Share on other sites More sharing options...
SMalik Posted December 11, 2011 Share Posted December 11, 2011 I'll try that. But as I said, it may not install as my computer won't let me install ANYTHING there. This is really weird. You said you have a Windows 7 system...right? is it 32-bit or 64-bit? Create another user account with Administrator rights. and see if it solves the problem. I feel you are having a problem with User's Administrator rights. Link to comment Share on other sites More sharing options...
JDPower Posted December 11, 2011 Share Posted December 11, 2011 I suggest that install Auslogics Registry Cleaner and run it. That is rather bad advice IMO Link to comment Share on other sites More sharing options...
travelingjg Posted December 11, 2011 Author Share Posted December 11, 2011 64-bit. I'll see what I can do about the new account thing. Man, this is quite a quandary here.... Link to comment Share on other sites More sharing options...
SMalik Posted December 11, 2011 Share Posted December 11, 2011 That is rather bad advice IMO This program runs with Administrator rights ONLY. This way atleast you can find out if there is an issue with User's Administrator rights. BTW all the name brand registry cleaner programs like this one, Ace Utilities and Registry First Aid runs in Administrator mode. Link to comment Share on other sites More sharing options...
SMalik Posted December 11, 2011 Share Posted December 11, 2011 You can reset Windows Security settings to its defaults by using the command listed here: Run Command Prompt as Administrator secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose Link to comment Share on other sites More sharing options...
SMalik Posted December 11, 2011 Share Posted December 11, 2011 I always create a system image before I test a new program or atleast creates a backup of registry hives. I wish you good luck travelingjg. Link to comment Share on other sites More sharing options...
travelingjg Posted December 11, 2011 Author Share Posted December 11, 2011 The above does not work. It says that I do not have sufficient permissions to run it. And I ran the Auslogics thing- doesn't work. Link to comment Share on other sites More sharing options...
travelingjg Posted December 11, 2011 Author Share Posted December 11, 2011 Regarding the system restore as well, it gives me the following message: "A volume shadow copy service component encountered an unexpected error. Check the application event log for more info. (0x80042302)" Link to comment Share on other sites More sharing options...
Moderators DennisD Posted December 11, 2011 Moderators Share Posted December 11, 2011 This is an oldish thread (2009), but it's the same problem you're experiencing ... http://windows7forum...4.html#post8110 The link in the above post leads to another website which has posts from a lot of individuals fixing the problem with the small registry edit ... http://social.techne...c-c15d0ee850ec/ The above link comes from a long page of posts with no post numbers, and the relavant post is the second on the page under "answers". To see that particular post in context, and the posts following it, you'll have to scroll way down the page. It may not be of any help to you, but read down through the posts following the one I mention, and there may be something you could use. In fact, although it's long, a read of the entire page may be worth your while. Link to comment Share on other sites More sharing options...
SMalik Posted December 11, 2011 Share Posted December 11, 2011 It looks like there is a problem with Regitry permissions. Create a new User account with Administrator rights and try it. There is a way to fix Windows Registry permissions. Please look at the link listed below. http://www.windowsreference.com/security/reset-the-entire-registry-permissions-to-defaults/ Link to comment Share on other sites More sharing options...
SMalik Posted December 11, 2011 Share Posted December 11, 2011 Regarding the system restore as well, it gives me the following message: "A volume shadow copy service component encountered an unexpected error. Check the application event log for more info. (0x80042302)" It looks like the Restore points got corrupted. I have tried R-Wipe&Clean program. It deletes Restore points without any warning. There is another program East-Tec Eraser and it warns before deleting the Restore points. I am not sure about CCleaner. Link to comment Share on other sites More sharing options...
travelingjg Posted December 12, 2011 Author Share Posted December 12, 2011 I don't see the _MachineThrottling on my computer. I am so sorry, it's hard ATM for me to come up with a definitive fix for this. I may have to reconfigure Windows. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 12, 2011 Moderators Share Posted December 12, 2011 travelingig I am coming round to believing that ccleaner was not the cause of your problem, you say you didn't see a prompt to back up the registry so you may not have even done a registry clean anyway. You had problems even before you ran ccleaner you say. if you read the pages DennisD linked to they have the same problems but there are many different causes. Windows seems to have gotten itself in a twist in your case. Did you make a system repair disc when you first got the computer? Have you tried running a system file check? (option 2 in below link) http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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